Thank you very much for your lovely feedback.We are delighted to hear that you had such an enjoyable stay with us. It is wonderful to know that you found the beds comfortable, the rooms spotless, and the staff very helpful.Your kind words mean a great deal to the whole team, and we are so pleased to hear that you would stay with us again. We look forward to welcoming you back to voco The Clifton Folkestone in the future.
Thank you for your feedback. We are glad to hear that you still enjoyed your stay and appreciated the partial sea view, even in a smaller room.We understand your preference for a bath and apologise that your room only had a shower. Some of our room types include baths, and we would be happy to assist in selecting one for your next visit.We look forward to welcoming you back to voco The Clifton Folkestone and ensuring an even more comfortable stay.
Thank you for your feedback. We are delighted to hear that you enjoyed our peaceful seaside location, the beautiful garden, and found the breakfast fantastic with excellent service.We appreciate your note about the creaking noises. Some of our rooms are part of a converted building, which can occasionally make sounds more noticeable, but we are glad it did not overshadow your stay.We look forward to welcoming you back to voco The Clifton Folkestone for another enjoyable visit.
Thank you so much for your wonderful review.We are absolutely delighted to hear that you had such a positive three-night stay with us. It is fantastic to know that the service was excellent from start to finish and that you were so impressed with the food.Your comments about the warm welcome and attentive service throughout your stay truly mean a great deal to the whole team. Creating an enjoyable and memorable experience for our guests is exactly what we strive for.Thank you as well for your recommendation. We very much look forward to welcoming you back to voco The Clifton Folkestone in the future.
Thank you very much for taking the time to share your feedback with us and for rating your stay so highly.We are delighted to hear that you found our team to be super friendly and that you enjoyed the grand and very British atmosphere of the hotel. It is lovely to know this added to your overall experience.We appreciate your comments regarding the room size and ceiling height. As a historic building, some of our rooms do vary in layout and character, and we understand that these may feel less spacious for some guests. Your feedback is valued and helps us manage expectations more clearly for future stays.Thank you also for your thoughts on breakfast. We are always looking for ways to improve and will share your comments with the team.We do hope to have the pleasure of welcoming you back to voco The Clifton Folkestone in the future.
Thank you for your wonderful 10/10 review. We are delighted to hear that you enjoyed our breakfast buffet, comfortable rooms, modern bathrooms, and the stunning cliff-top views.We’ll be sure to pass on your kind words to Philippa and the rest of our team. We apologise for the inconvenience caused by the elevator during remodelling and appreciate your patience.We look forward to welcoming you back to voco The Clifton Folkestone for another memorable stay.
Thank you for sharing your thoughts! I’m glad you enjoyed the seafront location and that the room comfortably accommodated your group. We appreciate your patience with the ongoing renovations; they are part of our ongoing efforts to improve the hotel, and we hope that once completed, the layout and overall experience will feel even more seamless. We look forward to welcoming you back once the works are finished!
