Dear Pierre SHI, Madayaw! Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated our convenient location next to the mall. However, we sincerely apologize for the issues you experienced regarding the hotel's appearance and atmosphere.Your comments are valuable, and we will certainly address your concerns to improve our guest experience. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay.Best regards,Pamela Joy BarletaGeneral Manager
Dear Maria Lourdes, Madayaw! Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Seda Abreeza. It's great to know that you appreciated our superb location right in front of Ayala Mall and that you found the room spacious and well-equipped with amenities. We're also glad you were able to enjoy the upgrade to the lounge floor.Your feedback motivates us to continue providing excellent service, and we look forward to welcoming you back on your next visit!Best regards, Pamela Joy BarletaGeneral Manager
Dear Guest, Madayaw! Thank you for your review! We're glad to hear that you found our hotel cozy and well-located. We appreciate your feedback on the service and are committed to making improvements. We look forward to welcoming you back on your future trip to Davao!Best regards, Pamela Joy Barleta General Manager
Dear leon_wu1981, Madayaw! Thank you for your kind review! We are delighted to hear that you consider us one of the top hotels in the area.We strive to maintain a high standard of service and decor, aligning with the expectations of a four-star establishment. It's great to know that you found our location convenient and our overall offerings satisfactory.Your feedback is invaluable as we continue to enhance our services and facilities. We look forward to welcoming you back for another wonderful stay!Best regards, Pamela Joy BarletaGeneral Manager
Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean and conveniently located near the shopping mall.Our staff takes great pride in providing friendly and helpful service, so it's fantastic to know that they assisted you with booking transportation and answered your questions with a smile.We appreciate your kind words and hope to welcome you back for another enjoyable stay soon!Best regards, Pamela Joy Barleta General Manager
Dear Rita, Madayaw! Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed the environment and appreciated the proximity to the large shopping center. We are particularly pleased to know that you enjoyed our fitness facilities and found them to be a highlight of your stay.We would like to thank you for your recommendation and assure you that we will continue to strive to provide the best possible experience for our guests. Your feedback is invaluable to us, and we will use it to further improve our services.Thank you again for your kind words. We hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Pamela Joy BarletaGeneral Manager
Dear Guest, Mabuhay ug Madayaw! Thank you for taking the time to share your feedback about your recent stay at our hotel. We apologize for the disappointing experience you had with our facilities and services. We understand that you were expecting a higher level of quality given the price you paid, and we regret that we did not meet your expectations.We are particularly sorry to hear that the room you were assigned had not been properly cleaned and maintained. The condition of the bed linens, towels, and pillows is unacceptable, and we apologize for the inconvenience this caused. We also apologize for the lack of basic amenities such as a comb and bath cap.Regarding the issue with the double bed room, we apologize for the delay in providing the room you requested. We understand that this caused frustration and inconvenience. We will review our procedures to ensure that such delays do not occur in the future.We appreciate your feedback and will use it to improve our services. We hope that you will give us another chance to provide you with a better experience in the future.Thank you again for your feedback.Sincerely,Pamela Joy Barleta General Manager
Dear Guest, Madayaw! Thank you for sharing your positive experience at the Seda Abreeza Hotel. We are delighted to hear that you found the hotel to be a comfortable and convenient business hotel option.The spacious accommodations, availability of amenities like bathrobes, shampoo, conditioner, and body soap, as well as the permission to flush toilet paper, seem to have met your expectations. The attentive service and the delicious breakfast buffet, including the tasty pineapple juice, also appear to have added to your satisfaction. The hotel's proximity to a large shopping mall and the relatively smooth transportation from the airport were additional benefits that contributed to your overall positive stay. We are glad that you felt safe and secure during your time at the Seda Abreeza Hotel.Thank you again for your feedback. We appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future.Sincerely,Pamela Joy BarletaGeneral Manager
