库斯科联合酒店-住客评论

Guest（Other） 2026-02-01
The staff is incredibly helpful. Great breakfast. Join the free food making lesson. Clean and safe. They have a pet baby alpaca Kiki in the courtyard. Definitely will return.
Guest（Couple） 2026-02-01
Wonderful staff, beautiful courtyard, and amazing location. If you are considering staying here, then you probably should just do so.
Guest（Other） 2026-02-01
A very nice hotel with a good atmosphere and kind staff. The room was clean and had all the things it promised. A big plus is the free activities provided by the hotel. We got to meet the alpaca Kiki and learn about fibers from Veronica / Kiki’s mom and also attended a ceviche cooking demonstration. The only downside is that the room isn’t very soundproof, so we were disturbed by guests getting home late/ waking up early.
Guest（Other） 2026-02-01
The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.
Guest（Other） 2026-02-01
Clean rooms and excellent staff. Close to city center but can be loud. Excellent breakfast and staff k as
Guest（Other） 2026-01-01
Comfortable and convenient location. Friendly and accommodating staff. Comfortable rooms. Great breakfasts with a good healthy selection. Reasonable price.
Guest（Family） 2026-01-01
The Union Cuzco hotel is a hidden gem close to the market(s) and the historical districts. Easy walking and I felt very safe. This hotel also has Ki Ki - a baby alpaca who is adorable & greets you throughout your visit. Staff are helpful and friendly.
酒店回复：
Dear Teresa,Thank you for your wonderful review! We’re delighted to hear that you felt safe and enjoyed our location near the markets and historic districts. Kiki is always happy to greet our guests, and we’re glad our friendly team made your stay even more enjoyable. We truly appreciate your kind words and hope to welcome you back soon!Sincerely,Jorge LazoGeneral ManagerUnion Hotel Cusco
Guest（Other） 2026-01-01
Nice, clean, good atmosphere, friendly and very helpful staff - and they have a rescue alpaca!
酒店回复：
Dear Claus,Thank you for your lovely review! We’re delighted to hear that you enjoyed the clean facilities, great atmosphere, and the friendliness of our team. And of course, we’re especially happy that you appreciated our rescue alpaca. We hope to welcome you back again soon!Sincerely,Jorge LazoGeneral ManagerUnion Hotel Cusco
Guest（Family） 2026-01-01
The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
酒店回复：
Dear Shawn,Thank you for sharing your feedback with us. We’re pleased to hear that you found our staff helpful and enjoyed the breakfast and courtyard. We sincerely apologize for the cleanliness and noise issues you experienced in your room. Your comments have been shared with our team so we can improve. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Jorge LazoGeneral ManagerUnion Hotel Cusco
Guest（Other） 2026-01-01
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
酒店回复：
Dear Paola,Thank you very much for your kind review! We’re delighted to hear that Kiki the alpaca was the highlight of your stay. We’re also happy you enjoyed the cleanliness of the hotel and our breakfast. We hope to welcome you back again very soon!Sincerely,Jorge LazoGeneral ManagerUnion Hotel Cusco

库斯科联合酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Couple） 2026-02-01

Guest（Other） 2026-02-01

Guest（Other） 2026-02-01

Guest（Other） 2026-02-01

Guest（Other） 2026-01-01

Guest（Family） 2026-01-01

Guest（Other） 2026-01-01

Guest（Family） 2026-01-01

Guest（Other） 2026-01-01

客户评价由实住客人提供的真实点评