尊敬的客人，您好！非常抱歉这次入住未能达到您的预期。早餐品质的问题我们已反馈给相关部门进行优化。关于授权书一事，我们严格保护客人私隐，绝不会未经允许共享并泄漏您的讯息。您反馈的让您签字的入住单讯息问题是系统设定的常规模版，我们已联系系统相关部门对模板进行调整，非常感谢您的反馈。对于您说的前台不愿意归还你签字的入住单，并当着您的面撕掉的问题，管理层进行了了解并调取了当时的监控视频进行核实，当时前台是应您的要求：当着您的面撕掉，并将撕掉的残渣交于您手里的哦呢。再次诚挚感谢您反馈意见，给我们完善和提升的空间，期待有幸再次为您服务，祝您及家人身体安康，事事顺心！
Dear Guest，Thank you for your review! We're delighted you appreciated our prime location and the diverse dining options nearby. The hotel entrance serves directly as the bus stop from Huanglong-Jiuzhaigou Railway Station, and taxis to Jiuzhaigou National Park are readily available with just a 5-minute ride. We're thrilled these conveniences enhanced your stay.We look forward to welcoming you back!
Dear Guest, Thank you for staying at Jiuzhaigou Xingyu Hotel and sharing your feedback. We are glad to hear your appreciation for our front desk service and restaurant quality, but sincerely apologize that our facilities and location fell short of your expectations.Your comments on breakfast variety have been noted, and we will strive to improve this aspect. We truly hope to welcome you back with enhanced experiences in the future.
Dear guest！Thank you for your feedback! We are delighted to hear that you found our location convenient, with its proximity to the bus station. We greatly appreciate your compliments about our hotel. Although the hotel was decorated a few years ago, we are always committed to providing our guests with a comfortable and enjoyable stay.We look forward to welcoming you again!
Dear guest，Thank you for choosing to stay at our hotel! The hotel lighting belongs to warm tones, warm but slightly weaker in brightness. The washing machine issue you reported has been included in our consideration for new materials in 2025. We look forward to serving you again and wish you a happy New Year
Dear Guest,Hello! Thank you very much for your feedback and review! We sincerely apologize that our breakfast did not meet your expectations. We have been striving to enhance the quality and diversity of our breakfast options to cater to the tastes of our diverse guests. We will take your comments seriously and make efforts to improve, hoping to provide you with a more satisfying breakfast experience in the future.We are glad to know that our hotel's location is convenient for you. The hotel is only 1.8 kilometers away from the entrance of Jiuzhaigou Scenic Area, which takes about 20-30 minutes to walk or 5-6 minutes by taxi or ride-hailing service.Thank you once again for your valuable opinions! We look forward to your next visit! Wish you a pleasant trip and all the best!
Dear guest, we are very glad to hear that you had a pleasant experience here! Regarding the issues you raised, we are also working hard to gradually improve and strive to bring everyone a better accommodation experience. But we are really happy to see your high praise for hygiene, convenience and breakfast. We will always maintain a high standard of hygiene and continuously enrich the variety of breakfast. We are deeply honored that the convenient location here can bring convenience to your travel. We look forward to your choosing our place again when you come to Jiuzhaigou next time and conti
Dear Guest,Hello! Thank you for taking the time to share your experience during your stay at our hotel. We highly value your honest feedback and understand that your experience did not fully meet your expectations. We are pleased to know that our hotel's proximity to the entrance of Jiuzhaigou Scenic Area provided you with convenience, and that the room quality was satisfactory for you.However, we regret to learn that the buffet breakfast did not satisfy your taste buds. We have received your feedback regarding breakfast and will convey it to our culinary team for improvement. Our hotel features ******* dance and song art as its theme, with architecture inspired by modern ******* palace style, deeply rooted in ******* cultural themes. It is a preferred destination for guests visiting Jiuzhaigou.Thank you for your valuable feedback. We hope to have the opportunity to welcome you back to our hotel in the future, where we can provide you with a more enjoyable and memorable experience. Wish you a happy life and a pleasant journey!
The hotel gate parking lot is the first station of the through train, guests can eat breakfast and go by car, very convenient. We adhere to the "guest first" service concept, to provide guests with perfect service, the hotel provides 24-hour butler one-on-one service for guests, during the stay any questions can contact us for the first time. Xingyu thank you again for your recognition and support, sincerely wish you happiness every day in the future, looking forward to your visit again, I wish you a happy life, a pleasant journey ~
Dear valued guest, thanks for staying with us at Sanroyal International Hotel. We are very appreciate that you are satisfied with the service. Your suggestions about the bed,breakfast and smoking situation have been feedback to the hotel management. Your suggestions is very important for us and other guests, we well improve it as soon as possible. Hope you can have a nice journey,best wishes!
