St. Regis Beijing: Unforgettable Luxury and Flawless Service
I recently concluded a truly exceptional stay in an Executive Room at the St. Regis Beijing and can confidently say the experience far exceeded expectations. If you are looking for a sanctuary of space and attentive service in the city, this is the place to be.
The Executive Room: Space and Comfort
The Executive Room itself was superb. The space was generous, feeling less like a hotel room and more like a private apartment. The design is elegant and classic, providing a very relaxing environment after a long day of sightseeing.
One of the standout features was the walk-in wardrobe, which offered ample space to fully unpack and settle in—a small luxury that makes a huge difference on longer trips. Beyond the wardrobe, the room was stocked with a full array of amenities that spoke to the St. Regis's commitment to guest comfort and detail.
Impeccable Service and Signature Touches
While the room was excellent, the service elevated the entire stay to five-star status.
The consistent turn-down service provided every evening was flawless, ensuring the room was refreshed and welcoming each time I returned. It's those little touches that define luxury.
Most notably, the concierge service was truly excellent and invaluable for navigating Beijing. They were professional, knowledgeable, and exceptionally helpful. They effortlessly managed to secure a booking for a Peking Opera show, which was a fantastic highlight of my trip. Furthermore, their simple and effective directions were a lifesaver, making it easy and stress-free to get around the city.
Final Verdict
From the generous size and superior amenities of the Executive Room (especially that walk-in wardrobe!) to the consistently high level of service—particularly the knowledgeable concierge—the St. Regis Beijing is a flawless choice. Highly recommended for travelers seeking luxury, space, and a staff that goes above and beyond.
The facilities and environment were excellent, but the room amenities fell far short of expectations. The refrigerator wasn't cold, blood stains were found on pillows, the bedding was torn, and the bathroom door couldn't lock.
That said, I'm immensely grateful to the hotel butler, Bradley, for his exceptional care. He provided 24/7 support for my family and me, promptly addressing every request—whether fixing malfunctioning phones, repairing all broken lights in the room, or other issues. His help extended beyond hotel duties: when we planned outings, he offered invaluable advice, practical tips, and essential reminders. Though these matters weren't his responsibility after we checked out, he meticulously arranged everything for us. Bradley truly went above and beyond.
