Thank you for your kind words! We're thrilled to hear you enjoyed your stay and look forward to welcoming you back in the future!
Good evening, Thank you for taking the time to leave us some feedback, we really appreciate it! We're glad that you enjoyed your stay here with us and I will ensure that your compliments are passed on to the staff and the restaurant too. In your room you should have had a hanger to go on the outside of your door to indicate whether you would like the room to be freshened or not - alternatively you could absolutely have asked any member of our team and we would have asked housekeeping to do this on your behalf, just a note for next time perhaps?All the best for now, Reception Team at The Waterside.