Dear Andres D, Thank you for sharing such kind and detailed feedback about your recent stay at Hotel Boutique & Spa – VDL Colonial. We are thrilled to know that your experience with us was one of the best trips you've made. It’s wonderful to hear that Catalina's warm welcome and Francy's helpful tips enhanced your stay. Our team takes great pride in offering personalized service, and it’s always rewarding to know that our efforts made a positive impact. We are also pleased that you enjoyed the comfort and spaciousness of your room. We are committed to providing our guests with an exceptional experience, and your words of appreciation truly motivate us. We look forward to welcoming you back to your home in Villa de Leyva. And remember, booking directly with us always ensures you the best available rate, with no intermediaries. Warm regards, Customer Service Experience Department Hotel Boutique & Spa – VDL Colonial
Dear Guest, DIEGO Thank you for taking the time to rate your stay and for giving us such a top score. Our team was truly delighted to read your kind words. At Hotel Boutique & Spa – VDL Colonial, we strive every day to provide exceptional service with genuine warmth and care. Your feedback motivates us to keep improving. Remember, our hotel is your home in Villa de Leyva! And don’t forget — the best rates are always available when you book directly with us, no intermediaries needed. Warm regards, Customer Experience Department Hotel Boutique & Spa – VDL Colonial
Dear Marcos, Thank you for sharing your experience at Hotel Boutique & Spa VDL Colonial. We are pleased to know that you enjoyed the peaceful ambiance of our hotel, away from the hustle and bustle of the main square, yet close enough to easily access all the key attractions in Villa de Leyva. We appreciate your comments about our restaurant. We aim to provide a personalized experience, and the turn system helps us maintain an intimate, cozy atmosphere for our guests. It’s also wonderful to hear that you appreciated our complimentary coffee and the small but enjoyable pool and jacuzzi areas—designed to offer moments of relaxation in a tranquil setting. We would be delighted to welcome you back for another restful stay. Don’t forget to book directly with us for exclusive benefits and a more tailored experience. Kind regards, Customer Service Experience Department Hotel Boutique & Spa VDL Colonial