格兰酒店-住客评论

Guest（Family）2024-07-01
I booked a room with two double beds for one night before heading to southern cities. We checked in at around 11pm. The reception staff was nice and check-in process was quick. The room was clean and without noise (we made a remark of requesting a room not facing El Camino Real). The mattresses were comfortable, although the pillows were too soft and low. The Bathroom is very spacious. Water speed is normal. Breakfast did not have a great variety of foods, but sufficient. Overall speaking, my hotel stay was money worthy, and will stay here again.
Guest（独自旅游）2024-07-01
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Guest（其他）2024-06-01
convenient, comfortable, great value The hotel is so easy to find in the center of the village, the free breakfast was great quality and a huge value. A comfortable room with a little fridge, good wifi, and a great shower. No lift/elevator, so it could be an issue for those with limited mobility, but not a problem for us.
Guest（独自旅游）2024-05-01
Lost my phone on the first night of the trip. Receptionists for both morning and night shift were extremely helpful during the process of retriever. The receptionist on the morning shift helped to call twice every hour till she ended work. While the receptionist on the night shift helped to contact a petrol kiosk within the vicinity of my phone's gps location to seek help from a local to retrieve the phone. Extremely satisfied with the service provided!
Guest（Couple）2024-04-01
Hotel was beautiful and would have been an amazing stay sadly the lights by the bed were not working and the fireplace was not working as well.
Guest（家庭旅游）2024-02-01
房间衞生间有噪音，得关上门睡才能入睡；床垫太老软塌塌的陷下去，睡的腰疼；早餐全部内容如下，过于简单…；每日清扫服务，给了小费仍然逐日毛巾变少，3个人只给一条小毛巾，是为了环保么？总体来讲，非常对不起上千价格的
Guest（Solo traveler）2024-01-01
Shared my room with resident cockroach from minute I opened bathroom door. Location as expected but photo are massively enhanced
Guest（Solo traveler）2023-12-01
Nice place for several days. Nice destination and personal. Recommend it.
Guest（独自旅游）2023-12-01
酒店位置在热闹地段，离那那广场二百米左右。住在这里深度体会到泰国的多元文化。由于地段位置在热闹区，对吃喝玩都相当方便。酒店房间不多，相对住客少不会造成相互打扰，酒店保安措施很好，始终有值守人员守着大门进出，同时还帮助客人拿行李送入房间，非常不错。总体泰国是祥和、平安、快乐的。
Guest（情侣）2023-12-01
There’s nothing Grand about it in the slightest. It isn't the cheapest hotel around yet you still have to pay 10bng to use the sauna each time. I have stayed in a lot of hotels in Bulgaria and this is the first I’ve heard of this. No kettle or hairdryer in the room, just a TV and drinking glasses. Extremely dated, the bed is not comfortable and you can feel the springs. The drains/water really smell disgusting and the shower curtain stank of cigarette smoke. The room was not at all soundproofed (it is really noisy). You can hear people in other rooms talking and even going to the toilet! Breakfast is not a buffet as stated in the description, it is an option of 4/5 small offerings. I ordered scrambled eggs as stated on the menu and this is literally all I got! My partner ordered the combination option which included one slice of tomato, stale cake with salami and cheese. In addition, check-in took ten times longer than it should as the guy didnt speak English. He had to make calls to someone else who worked there to translate. Fair enough until he kept on saying we owed 80bng for the room. I said I had paid (on Gtranslate), it was then written on paper for me. I reiterated I had paid and showed the invoice yet he then claimed I still needed to pay for breakfast which was included. Totally unprofessional.An apology was given for the language barrier in the morning but it is the demanding more money that I didn’t feel comfortable with.Not worth the money, get nicer and cheaper!

格兰酒店

客户评价 由实住客人提供的真实点评

Guest（Family）2024-07-01

Guest（独自旅游）2024-07-01

Guest（其他）2024-06-01

Guest（独自旅游）2024-05-01

Guest（Couple）2024-04-01

Guest（家庭旅游）2024-02-01

Guest（Solo traveler）2024-01-01

Guest（Solo traveler）2023-12-01

Guest（独自旅游）2023-12-01

Guest（情侣）2023-12-01

客户评价由实住客人提供的真实点评