Vielen lieben Dank für dieses tolle Feedback! Es ist wirklich sch?n für uns, wenn man sich so wohlfühlt in unserem Haus. Und dass dir noch dazu jedes Detail aufgefallen ist, freut uns besonders. Falls ihr uns noch einmal besuchen kommt, k?nnen wir die Apartments "Ausgugg" oder "Rückzug" empfehlen – hier sieht man wunderbar auf die Nordkette. Au?erdem l?sst es sich im Sommer im Garten auch sehr gut aushalten, und man kann wunderbare Berg- und Radtouren direkt vom Haus aus starten – nur so als Idee ;). Viele liebe Grü?e, Sabine, Martin, Fati & Barbara
Thank you for sharing your feedback about your stay with us. We’re glad to hear that you enjoyed the apartment's location, the peaceful yet central neighborhood, and the charm of the nearby church. We are sorry to learn that your experience was not entirely positive. As a provider of self-service apartments, we aim to balance independence with support, and we are always available via mobile to address any issues or concerns during your stay. We regret that you felt some matters were not handled well and would welcome further details to ensure we improve. Regarding the curtains, we would like to clarify that they are designed to be extra wide, extending from ceiling to floor, and fully cover the windows. However, we will inspect them to ensure there are no faults or issues that could have impacted your experience. We’re particularly concerned about the cleanliness issue you encountered. Finding a sticky spillage under the bed is unacceptable and not reflective of our standards. We have already addressed this with our cleaning team right after your stay to prevent such oversights in the future. It’s disappointing to hear that the apartment didn’t meet your expectations for a longer stay. Our spacious apartments are equipped with amenities such as a large, fully equipped kitchen as well as a big bathroom and a big balcony, a washing machine and dryer in the basement, storage for sports equipment, table soccer, table tennis, an iron and ironing board, bicycle storage, a parking place, and a spacious garden. We’d be grateful if you could share more specific feedback about what was missing for you so we can better cater to our guests' needs. Once again, we apologize for the inconveniences and truly appreciate your constructive feedback. If you have any additional suggestions or concerns, please don’t hesitate to reach out to us directly. Warm regards, Sabine & Martin