Thank you for your feedback. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
Thank you for staying with us and sharing your feedback. We are glad that the room size and equipment met your expectations. We deeply apologize for the unwanted critter you experienced during your stay. We will ensure that pest control treatments are completed to prevent any further concerns. Thank you for bringing this to our attention. We hope to have the opportunity to host you again.
We’re glad to hear you felt comfortable with the parking area and truly sorry for the inconvenience caused by the elevator being out of service. We appreciate your patience while the HOA works to complete the repairs and hope to welcome you back for a smoother stay.
Thank you for your feedback. We are thrilled to hear that you had an enjoyable visit. We apologize for any issues you experienced with trash pick up and the clean towels. Please know you can always contact our 24-hour customer service team for any issues or concerns. We hope to host you again in the future!
Thank you for your review. We deeply apologize for the unwanted critters you experienced during your stay and appreciate you bringing this issue to our attention. Our homes are treated regularly for pests, and our property manager has assured us that they are taking preventative measures to combat the entrance of unwanted critters. Upon your report, our team contacted a pest control company immediately, and they were able to treat the home promptly. We understand your disappointment and deeply regret that this detracted from your vacation experience. Please know that we did our best to offer compensation and remedy the issues you encountered, and we hope that the compensation you received alleviated some of the stress you experienced.
Thank you for your feedback. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
Thank you for sharing your positive feedback! We enjoyed having you as our guest and hope to welcome you back.
Thank you for sharing your review with us. We apologize for any inconveniences caused by the parking arrangements. The resort's parking policy says that guests booking a one-bedroom condo or smaller will receive one parking pass at check-in. Guests booking a two-bedroom condo or larger will receive two parking passes at check-in. We appreciate your feedback and hope to have a chance to host you again.
Thank you for your positive feedback! We are delighted you had an excellent stay and look forward to welcoming you again in the future!
Thank you for being our guest and sharing your experience! We're so pleased you enjoyed our home and its location served you well! We appreciate you letting us know that the onsite staff was great. That said, we're sorry that the size of the parking area and any shortage in the availability of luggage carts detracted from your experience. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.