Dear Karen G, Grateful thanks for your wonderful feedback shared on TripAdvisor! We are delighted that our friendly staff and central location made your stay so enjoyable. It is lovely to hear that you were able to explore the city with ease, from the vibrant shopping streets to the delightful restaurants and, of course, the famous chimney cakes. We would be absolutely delighted to welcome you back to our Charm Hotel Budapest for another memorable stay in the heart of the city. Best regards, Péter Vezekényi General Manager
Dear Antonella A, Thank you for your kind words and for sharing your experience at Charm Hotel Budapest. We are thrilled to hear that our team’s warm welcome, attentive service, and central location made your stay so enjoyable. It is wonderful to know that the breakfast, especially the carefully prepared vegan options, met your expectations. Your feedback truly brightens our day and encourages us to continue creating memorable stays for our guests. We would be delighted to welcome you back to Charm Hotel Budapest, where comfort, style, and genuine hospitality await. Best regards, Péter Vezekényi General Manager
Dear Annie, Thank you for your kind words and thoughtful feedback shared about your Charm Hotel visit! We're so pleased to hear you had a comfortable and enjoyable stay — from the cool relief of the air conditioning to the relaxing atmosphere of our bar. It’s wonderful to know our location made sightseeing easy and that our team helped make your visit feel so welcoming. We’d be absolutely delighted to have you stay with us again on your next trip to Budapest! Best regards, Péter Vezekényi General Manager
Dear Jelobe, Greetings from our Charm Hotel Budapest! Thank you for taking the time to share your impressions following your recent stay with us. We’re pleased to hear that you enjoyed our peaceful yet central location near the Danube, as well as the comfort of your room, including the beds, pillow selection, and thoughtful storage features. Your recognition of these details means a great deal to us. We’re truly sorry to hear that our towel replacement policy did not reflect your expectations—especially after you brought it to our attention. As a hotel committed to sustainability, this is something we take seriously, and we will be following up with our housekeeping team to ensure our environmental practices are consistently upheld. Regarding the bottled water, please allow us to inform you that in Hungary, we’re fortunate to have high-quality, drinkable tap water that’s widely consumed. We’ve chosen to focus on other complimentary amenities, such as in-room coffee and tea facilities, which we believe offer more added value. We’re sorry if this caused any inconvenience and truly appreciate your understanding and valuable feedback. Thank you once again for your honest and balanced review. We hope to have the pleasure of welcoming you back again and providing an experience that fully meets your expectations. Best regards, Péter Vezekényi General Manager
Dear edelweissperu, Greetings from our Charm Hotel Budapest! Thank you so much for your kind recommendation and thoughtful feedback. We’re thrilled you enjoyed our central location, the friendly service, the preferred room received, and the lovely touches like our breakfast and happy hour at the bar. We’re sorry to hear you felt a lack of guidance regarding nearby attractions. Our helpful front desk team is usually known for being highly proactive in sharing local tips and hidden gems, so we regret if this wasn’t fully reflected during your stay. Your feedback is truly appreciated and will help us ensure even greater attentiveness moving forward. We hope to have the pleasure of welcoming you back for another memorable and even more seamless Budapest experience! Best regards, Péter Vezekényi General Manager
Dear Elisabetta I, Thank you so much for your heartwarming feedback and for choosing Charm Hotel to celebrate such a special occasion with your family. It was a true pleasure to host your group, and we’re delighted to know that everything - from the comfortable rooms and rich breakfast selection to the thoughtful birthday arrangements - helped make your sister-in-law’s celebration truly memorable. We’re especially happy to hear that József and the team could assist in creating a joyful and seamless experience for you all. Your kind words about our staff, service, and attention to detail mean so much to us. It was an honor to be part of your celebration, and we sincerely hope to welcome you all back again soon. Best regards, Péter Vezekényi General Manager
Dear Val C, Grateful thanks for your recent stay with us as well as for your glowing review! We’re thrilled to hear you entirely enjoyed our Charm Hotel - from our welcoming and attentive team to the comfortable rooms and diverse breakfast options. Our unbeatable location near the famous Váci street, Grand Market, and excellent public transport truly makes exploring Budapest a breeze. It’s wonderful to know you found great value with us as well. We can’t wait to welcome you back whenever your travels bring you to Budapest again. Thank you for your kind words and support! Best regards, Péter Vezekényi General Manager
