巴塞隆拿波布雷诺奈特利酒店-住客评论

Guest user（Solo travelers） 2024-01-01
The room is comfortable, tidy and wide. The nearest Metro station 5 minutes by walk
酒店回复：
Dear Ahmed, Thank you very much for your good comment and good ratings. We are indeed very well located, close to the center, well connected with the city center. We are delighted that you had such a good stay with us and we hope to see you soon on your next visit to what is your home in Barcelona. Best regards, Alba from Capri by Fraser Barcelona
Guest user（商务旅客） 2023-10-01
还可以总体来说。
酒店回复：
尊敬的宾客：感谢您抽出宝贵时间分享您最近入住我们酒店的体验。我们很高兴得知您在我们这里过得愉快。我们感谢您的支持，并希望在不久的将来再次欢迎您。此致， CBFBAR
Guest user（家庭旅游） 2023-08-01
非常宽敞，干净
酒店回复：
尊敬的宾客：感谢您抽出宝贵时间分享您最近入住我们酒店的体验。我们很高兴得知公寓的尺寸符合您的喜好，并且您对我们的清洁服务感到满意。我们感谢您的支持，并希望在不久的将来再次欢迎您。此致， CBFBAR
Guest user（家庭旅游） 2023-07-01
位置比较靠近市中心，距离圣家堂步行20-30分钟，距离海滩步行15-20分钟。房间较大，是套房，有一个大床和小床。房间有厨房和厨具。房间每三天打扫一次。地下一层有洗衣房，有4组洗衣机和烘干机，但是入住人多，洗衣机经常满员。打优步有时要等很久。
酒店回复：
尊敬的宾客，感谢您抽出宝贵时间分享您最近在我们酒店的入住体验。我们很高兴得知公寓的尺寸符合您的喜好并且您喜欢我们的位置。得知您无法获得洗衣机或烘干机，我们深表遗憾，但由于旺季期间提供免费服务，因此需求量很大。我们注意到这一事实，并将尽力改进这项服务。我们感谢您的支持，并期待在不久的将来欢迎您回来。此致， CBFBAR
Guest user（家庭旅游） 2023-06-01
The first impression was the room still have dust on the floor. The shower was broken on the first night check-in. Only have someone to fix it the next day. The kitchen can only use for making very very simple foods. Otherwise the room is spacious, enough for a family of four. 5 min walks to Marina Metro and 10/15 min walk to Westfield Glòries and Estació Barcelona Nord. A very nice little Cordis supermarket around corner. Overall experience is fine. The place need some minor upgrades on the facilities and will be a excellent option for stay in Barcelona.
酒店回复：
Dear Guest, Thank you very much for your feedback! It is very important for us that you took your time to share the experience you have had with us. We take note to improve in the future, we will be happy to welcome you again in the future! Kind regards from Barcelona.
Guest user（独自旅游） 2023-05-01
设施：一般卫生：还行环境：一般服务：还行
酒店回复：
尊敬的客人，非常感谢您的评论。我们很高兴得知您在我们这里过得愉快。我们希望很快再次见到您。来自巴塞隆拿的问候！ CBFBAR
Guest user（家庭旅游） 2023-04-01
酒店前台服务员很不错，定这里的原因是酒店可以免费洗衣服。但是房间空调是坏的，房间冷飕飕，晚上睡觉太冷了，第二早早的就醒了，收拾好行李就check out ?
酒店回复：
亲爱的尊贵的客人，感谢您抽出时间分享您最近在我们酒店的住宿体验。我们很高兴听到您认为我们的前台工作人员非常出色，并且欣赏我们提供的免费洗衣服务。我们非常遗憾地得知，您的住宿体验受到了房间空调的问题的影响，给您带来了寒冷和不便。请接受我们的真诚道歉。我们了解到舒适和良好的睡眠对于客人非常重要，我们对于未能在这方面满足您的期望感到遗憾。我们想向您保证，我们非常重视所有的客人反馈，我们将尽快解决您房间空调的问题。我们希望您能够给我们机会，在您下次访问我们酒店时为您提供卓越的住宿体验。感谢您选择我们的酒店并让我们得知这个问题。我们感激您的支持，期待着在不久的将来欢迎您再次光临。此致敬礼，CBFBAR
Guest user（家庭旅游） 2022-08-01
位置比较偏远，房间面积宽躺
酒店回复：
尊敬的客人，感谢您分享您最近在我们酒店的住宿体验。我们很高兴听到您认为房间宽敞舒适。关于我们酒店的位置，我们想澄清一下，我们距离市中心只有三个地铁站，交通便利。虽然我们不在市中心，但我们为客人提供更加安静和宁静的环境，让客人放松和休息。感谢您选择我们的酒店，希望您能考虑在下次访问该城市时再次光临我们。如果有任何其他我们可以为您提供的帮助，请不要犹豫联系我们。再次感谢您选择我们的酒店，期待着再次欢迎您的光临。此致敬礼，CBFBAR
Guest user（Business travelers） 2022-04-01
The hotel is centrally located, minutes walk from Passeig de Gracia, in close proximity of the main shopping belt and restaurants. Hotel is reasonably new and rooms are decent size and nicely renovated. However, I have two MAJOR issues: 1. I was sleepless 4 out of 5 nights because of mosquitoes in the room. I have kept the windows closed and can only assume that the cleaners might have opened the windows. 2. I keep having an issue with the key card, having to go back to the reception EVERY time I wanted to open the door. I have kept the card separate from my phone and credit cards.
酒店回复：
Dear guest,Thank you for your stay and comments, which we would like to give our point of view about:The hotel is located close to some green area with trees: we find it normal that there are mosquitoes in the street, something usual in any Mediterreanean city when Spring stards. Regarding the key needed to go in and out of the hotel, that is a system we have to keep yourself and other clients secure, and that is something we will keep as security is something very important to us.Kind regards from Barcelona.

巴塞隆拿波布雷诺奈特利酒店

客户评价 由实住客人提供的真实点评

Guest user（Solo travelers） 2024-01-01

Guest user（商务旅客） 2023-10-01

Guest user（家庭旅游） 2023-08-01

Guest user（家庭旅游） 2023-07-01

Guest user（家庭旅游） 2023-06-01

Guest user（独自旅游） 2023-05-01

Guest user（家庭旅游） 2023-04-01

Guest user（家庭旅游） 2022-08-01

Guest user（Business travelers） 2022-04-01

客户评价由实住客人提供的真实点评