Dear Guest, Thank you for choosing Rija Fonnental Design Hotel as your place to stay in Tallinn! Thank you for sharing your experience with us and for all of your positive comments about the cleanliness; we are trying our best to make our guest’s stay as pleasant as possible. We will do our best to improve the service level of all reception staff in the future. Thank you again for your support and we look forward to welcoming you back in the nearest future! With kind regards, Henri Kilk Hotel General Manager
Dear MarcsA2027LV, Thank you for your feedback! We're delighted to hear that you found our hotel very nice, clean, and modern, with comfortable rooms and friendly staff. Providing a pleasant and accommodating experience for our guests is our top priority, and we're glad we could meet your expectations in many aspects, including our breakfast service and convenient location near the Old Town. We appreciate your constructive feedback about the couple of small issues you encountered. We apologize for any inconvenience caused by not seeing a housekeeper during your stay. Your comment about the room being very hot and stuffy in Room 505 is duly noted, and we will address this with our maintenance team to ensure that all rooms are properly ventilated and comfortable for our guests. Additionally, we will consider your feedback about the storage for clothes and see if there are opportunities to improve in this aspect. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an even better stay in the future! Best regards,Agnese Deicmane Quality specialist
