Dear Valued Guest,Thank you for taking the time to share your feedback with us.We appreciate your understanding regarding the room size, and we sincerely apologize for the inconvenience caused by the lighting in the room. We understand how important proper lighting is for comfort, and we regret that the bedside lamps and desk light did not meet your expectations, especially for a group stay like yours. Your comments have been shared with our management for review, as we continuously look for ways to improve our facilities and guest experience.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Warm regards,Andi Gevika RizkiGeneral Manager
Tamu yang terhormat,Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda selama menginap di Aston Priority Simatupang.Kami senang mengetahui bahwa Anda merasa kamar kami bersih dan rapi, serta pelayanan dari tim kami ramah dan menyenangkan. Apresiasi Anda terhadap variasi sarapan juga sangat berarti bagi kami.Terkait keterbatasan pilihan makanan di sekitar hotel, kami memahami hal tersebut dan mohon maaf apabila hal ini mengurangi kenyamanan Anda. Masukan ini sangat berharga dan akan menjadi perhatian kami ke depannya. Tim kami juga dengan senang hati siap memberikan rekomendasi tempat makan atau membantu pemesanan makanan bagi para tamu.Kami berharap dapat menyambut Anda kembali dan memberikan pengalaman menginap yang lebih menyenangkan di masa mendatang.Salam hangat,Andi Gevika RizkiGeneral Manager
Dear Fanny Septiarani,Thank you for sharing your staycation experience at Aston Priority Simatupang Hotel & Conference Center and your future arrival is truly awaited.Regards,Andi Gevika RizkiGeneral Manager
Dear ASHRAFSG,Thank you for your valuable review for Aston Priority Simatupang Hotel & Conference, especially for food quality at the restaurant.Your future arrival is trully awaited.Regards,Andi Gevika RizkiGeneral Manager
Dear Gedion Manuel,Thank you for bringing your experience to our attention. We are happy that your check-in was a positive start, but we are sorry to hear about the issues with cleanliness, food, and overall service.We hold ourselves to a higher standard and apologize that we missed the mark during your stay. Your comment have been noted and will be used for training and improvement.We hope to welcome you back for a better experience at Aston Priority Simatupang Hotel & Conference.Regards,Andi Gevika RizkiGeneral Manager
Dear Jason2099,Thank you for your valuable review at Aston Priority Simatupang Hotel & Conference Center and we look forward to welcome you back in the future.Regards,Andi Gevika RizkiGeneral Manager
Dear Sanjay SO,Thank you for your feedback for Aston Priority Simatupang Hotel & Conference Center and we are truly sorry to hear about your recent experience and sincerely apologize for the frustration caused by not being able to reach us by phone.This is not the level of service we aim to provide, and we take your concerns very seriously. We are currently reviewing our communication processes to ensure better responsiveness going forward.Thank you again for bringing this to our attention and we look forward to weloming you back soon for better experience.Warm Regards,Andi Gevika RizkiGeneral Manager
Dear Dira Septria Dwi,Thank you very much for your kind review about our breakfast stall and we look forward to welcoming you back soon at Aston Priority Simatupang Hotel & Conference Center in the near future.Warm Regards,Andi Gevika RizkiGeneral Manager
