墨尔本凯威套房酒店-住客评论

Guest（商务旅客） 2025-06-01
床很大，风景不错，位置很好，房间衞生乾净，位置也很好，住着舒服踏实，下次来我还要订这间，值得给大家推荐！
酒店回复：
Thank you for the review.
Guest（商务旅客） 2025-06-01
很不错可能运气比较好朝向亚拉河的方向可以欣赏riverview 过了prince bridge就是北岸市中心可以从房间直接看到教堂车站
酒店回复：
Dear Guest,Thank you for your wonderful feedback regarding your recent stay at Quay West Suites Melbourne. We are thrilled to hear that you found our location convenient and enjoyed the vibrant atmosphere of the surrounding area. It is always our goal to provide our guests with easy access to the best that Melbourne has to offer.We take great pride in maintaining high standards of cleanliness, and we are delighted that our housekeeping team's efforts contributed positively to your experience. Your recognition of our staff's friendliness and attentiveness is greatly appreciated; we strive to create a welcoming environment for all our guests.We are also pleased to know that you found our facilities, including the kitchenette and in-room laundry, beneficial during your stay. Our aim is to ensure that every aspect of your visit is comfortable and enjoyable.Thank you once again for your kind words. We look forward to welcoming you back to Quay West Suites Melbourne in the future.
Guest（Couple） 2025-05-01
Walking distance to city central, Art Centre and Botanic garden. A lot of restaurants nearby. The one room apartment is of good size. Breakfast is of good spread and nice coffee. There is basement carpark, but take note that the turns from one level to another are very narrow and sharp.
酒店回复：
Thank you for taking the time to leave us a review!We're delighted to hear you enjoyed the convenient location, spacious apartment, and our breakfast selection—especially the coffee! It's great to know the nearby restaurants and attractions added to your stay. We appreciate your feedback regarding the basement car park. It was a pleasure having you with us, and we hope to welcome you back again soon
Guest（Family） 2025-05-01
If you’re looking for a stylish, central place to stay in Melbourne, Quay West Suites delivers in all the important areas. ?? Prime Location Quay West’s address on Flinders Lane puts you right in the heart of everything. A few steps takes you to the iconic Yarra River, Federation Square, and Melbourne’s best shopping and café districts. Whether you’re in town for business, arts, or dining, having public transport, laneways, and nightlife within easy walking distance is a huge convenience. ? Impeccable Cleanliness From the moment you enter the foyer, the high standard of cleanliness across public areas and suites is clear. Plush carpets, sparkling bathrooms, and neatly made beds—everything felt fresh and immaculate throughout my stay. Housekeeping did a flawless job refreshing the room each day without ever interrupting my schedule. ???? Friendly, Attentive Service Customer service here is both professional and warm. Front desk staff greeted me by name and were quick to offer directions, recommend hidden-gem eateries, and help with luggage. Room service was punctual, meals were presented beautifully, and every staff interaction made me feel genuinely welcome—not just another guest. ?? Thoughtful Facilities It’s the little things at Quay West that stand out: ? A well-equipped kitchenette in each suite––perfect for a relaxing breakfast or a quick late-night snack. ? In-room laundry facilities saved me from hunting down laundromats mid-trip. ? The comfortable lounge and communal spaces offer a quiet place to work or unwind. ? Gym and heated indoor pool, both kept spotless and perfect for a post-city exploration cooldown.
酒店回复：
Thank you for your wonderful feedback regarding your recent stay at Quay West Suites Melbourne. We are thrilled to hear that you found our location convenient and enjoyed the vibrant atmosphere of the surrounding area. It is always our goal to provide our guests with easy access to the best that Melbourne has to offer.We take great pride in maintaining high standards of cleanliness, and we are delighted that our housekeeping team's efforts contributed positively to your experience. Your recognition of our staff's friendliness and attentiveness is greatly appreciated; we strive to create a welcoming environment for all our guests.We are also pleased to know that you found our facilities, including the kitchenette and in-room laundry, beneficial during your stay. Our aim is to ensure that every aspect of your visit is comfortable and enjoyable.Thank you once again for your kind words. We look forward to welcoming you back to Quay West Suites Melbourne in the future.
Guest（家庭旅游） 2025-02-01
酒店离机场大概40分钟的距离位置很好早饭是英式早餐很丰富衞生厅乾净的价格便宜服务很好推荐别人入住设施一般胜在价格
酒店回复：
Thank you, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.
Guest（家庭旅游） 2025-01-01
房间非常好，而且景观位置都极佳，强烈推荐一家人入住。洗衣机，烘乾机，洗碗机，全部都有，一应俱全，性价比总体还可以
酒店回复：
Thank you for the review
Guest（家庭旅游） 2025-01-01
酒店位于亚拉河南岸，在房间即可俯瞰亚拉河美丽的夜景。酒店地理位置极佳，距唐人街、圣保罗大教堂、弗林德斯街车站等墨尔本重要景点步行20分钟内皆可到达。房间按公寓标准设计，厨房很大设施很全完全可以做饭。两卧室两衞设定，其中一间还带有浴缸，既方便家人交流又保有各自私隐非常适合有大孩子的家庭入住。房间乾净整洁，床品较舒适，入住体验感很好。除了西式早餐品种简单了一些外，这家酒店非常值得推荐。
酒店回复：
Thank you for the time taken to post a review, it is appreciated by everyone on the team.We are also thrilled you enjoyed your stay.
Guest（Couple） 2024-12-01
The room was a really good size. The balcony was at a level where there was no building blocking either the view or afternoon sun - we had to pay extra for this though. The fridge didnt really seem to work, at least the freezer didnt. When putting icecreams in the freezer, they melted, so I turned the dial to cooler and then the fruit in the fridge froze our fruit. We really shouldnt need to adjust settings in the fridge/freezer for them to work. Also the toilet keep running after it flushed. The only way to stop the running of water was to push down on the flush a few times quickly.
酒店回复：
Thank you for the review, we are sorry you experienced concerns with the fridge and the toilet, we are sorry we did not know so we could rectify these items for you during the stay. I will personally follow up
Guest user（Family） 2024-10-01
Location, facilities just great.
酒店回复：
We are so pleased you enjoyed the facilities and your stay.
Guest user（Solo travelers） 2024-10-01
Reception desk lady helpful and kind I never forgot her
酒店回复：
Thanks Ali, we are is pleased you enjoyed your stay with us.

墨尔本凯威套房酒店

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2025-06-01

Guest（商务旅客） 2025-06-01

Guest（Couple） 2025-05-01

Guest（Family） 2025-05-01

Guest（家庭旅游） 2025-02-01

Guest（家庭旅游） 2025-01-01

Guest（家庭旅游） 2025-01-01

Guest（Couple） 2024-12-01

Guest user（Family） 2024-10-01

Guest user（Solo travelers） 2024-10-01

客户评价由实住客人提供的真实点评