卡索纳皇家酒店-住客评论

Guest（Other） 2026-01-01
A charming hotel from 1933. Rustic beauty. The staff was absolutely lovely. The receptionist even bandaged my dog bite!
酒店回复：
Dear DavidThank you very much for sharing your experience. We are pleased to know that you enjoyed the rustic charm and historic character of our manor house, which dates back to the 17th century. We are especially glad to hear that our staff was able to assist you when you needed support. It will be a pleasure to welcome you again very soon.Best regardsTeam at Hotel the Casona Real
Guest（Other） 2026-01-01
I had an amazing stay. The location was super close to everything, which made getting around easy. The staff was great—especially the woman who worked the night shift with short hair, she was phenomenal. My room was spacious for a solo traveler, very clean, and I felt safe the entire time. Definitely would recommend anyone to stay. If you have a bad knee or leg do not book, no elevator (the only downside).
Guest（Couple） 2025-12-01
Everything but the loudness was good. We couldn’t sleep very well due to the loud music from bars as well as being able to hear doors closing & people talking in the hotel in the middle of the night. The staff was very understanding when we had to cancel additional nights b/c of the noise issues. The staff was helpful and friendly and the property is cute!
Guest（其他） 2025-12-01
Tivemos uma estadia incrível e mágica no La Casona Real. O lugar e os quartos s?o charmosos, confortáveis e aconchegantes. O hotel e os funcionários foram muito prestativos e fizeram alguns ajustes para nossa agenda, como guardar malas, fornecer café da manh? em box. Somos muito gratos por eles terem tornado nossa estadia em Cusco ainda mais prazerosa. Super indicamos!
酒店回复：
Estimada Gabriela,Muito obrigado por compartilhar sua experiência!Ficamos extremamente felizes em saber que sua estadia no La Casona Real foi incrível e mágica. é gratificante saber que você apreciou o charme e o conforto de nossos quartos, assim como a aten??o e a dedica??o de nossa equipe.Ficamos satisfeitos em poder ajudar com os ajustes necessários na sua agenda, como o armazenamento de malas e o café da manh? em box para os dias de passeio. Agradecemos imensamente por suas palavras e por indicar nosso hotel.Será um grande prazer recebê-la novamente em uma futura visita a Cusco!Sauda??es cordiais,Hotel La Casona Real
Guest（独自旅游） 2025-12-01
地点好，房间乾净，前台服务好。
Guest（其他） 2025-11-01
La habitación muy cómoda y limpia. El personal muy amable Incluye desayuno o lunch box si no se puede acudir a la hora del comedor Gran opción de hospedaje
酒店回复：
Estimado Emilio?Muchas gracias por su comentario! Nos alegra saber que encontró la habitación cómoda y limpia, y que la atención de nuestro personal fue amable. También nos complace que haya valorado nuestro desayuno y la opción del lunch box para los horarios de paseo. Será un placer recibirlo nuevamente en una próxima estancia.Saludos cordialesHotel La Casona Real
Guest（Family） 2025-10-01
Very close to the Plaza of Armas, the staff is very friendly and accommodating. The room was good for a 3 star hotel, it does its job.
酒店回复：
Dear DavidThank you very much for your comment! We’re glad to know that you enjoyed our proximity to the Plaza de Armas and that our friendly, accommodating staff made your stay pleasant. We’re also pleased that the room met your expectations for a 3-star hotel. We hope to welcome you back on your next visit.Best regardsTeal at Hotel La Casona Real
Guest（其他） 2025-10-01
Hospedagem n?o compensa. A hospedagem foi, apenas, razoável. Primeiro porque foi bem cara. Pelo pre?o cobrado, quase nada foi entregue. O quarto nem janela tem. N?o tem frigobar. O hotel n?o tem Wi-Fi (ao menos ninguém me informou). O espa?o para o café da manh? é minúsculo e eu sequer consegui tomar café um dia por causa dos horários. Ressalto, apenas, que a iniciativa de preparar um “box” de café das manh?s para viagem, nos dias de passeio, é muito boa.
酒店回复：
Estimado R?mulo,Agradecemos por compartilhar sua experiência conosco. Lamentamos sinceramente que sua hospedagem n?o tenha atendido às suas expectativas. Suas observa??es sobre o quarto, o café da manh? e a rela??o custo-benefício s?o muito importantes, e já estamos revisando cada ponto para realizar melhorias.Gostaríamos de esclarecer que oferecemos Wi-Fi gratuito em todas as áreas do hotel, e lamentamos que essa informa??o n?o tenha sido comunicada corretamente durante sua estadia. Também estamos avaliando ajustes no espa?o e nos horários do café da manh? para proporcionar mais conforto aos nossos hóspedes.Ficamos felizes em saber que o servi?o do “box” de café da manh? para os dias de passeio foi útil para você.Agradecemos novamente pelo feedback e esperamos ter a oportunidade de oferecer uma experiência muito melhor em uma futura visita.Sauda??es cordiais,Hotel La Casona Real
Guest（情侣） 2025-09-01
The location for this hotel is great if you want to be close the historic area for walking tours of Cusco. It was super convenient for our tours because the meeting point was often set at La Plaza de Armas. Room was always tidy and the shower was nice and warm - which was different from some of our other stays in Peru. All the staff were so incredibly nice. And one of the best things was that if you had activities planned early in the morning, they would pack us breakfast to take with us. I’ve never experienced that, and it was so generous!
酒店回复：
Dear Mia thank you very much for your kind words! We are delighted to hear that you enjoyed our quality breakfast and privileged location at La Casona Real. It means a lot to us that you felt comfortable during your stay. We look forward to welcoming you again soon. Sincerely, The team at Hotel La Casona Real Cusco
Guest（Other） 2025-09-01
Nice clean hotel very close to main plaza Very clean, very conveniently located, very nice staff, good breakfast. Handsome hotel space. It’s across from a bar where they party into the night and you can faintly hear the music. Earplugs are provided. I used a white noise app on my phone and it was fine.

卡索纳皇家酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Couple） 2025-12-01

Guest（其他） 2025-12-01

Guest（独自旅游） 2025-12-01

Guest（其他） 2025-11-01

Guest（Family） 2025-10-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-09-01

Guest（Other） 2025-09-01

客户评价由实住客人提供的真实点评