月亮的露台酒店-住客评论

Guest（家庭旅游）2025-07-01
H?tel haut de gamme idéal pour visiter le Machu Picchu car elle se trouve à deux pas de la station de bus. H?tel grand lumineux et très propre, lit double gigantesque et salle de bain plus moderne qu'ailleurs. Petit déjeuner très satisfaisant.
Guest（Solo traveler）2025-06-01
Stayed for the night. Did have initial struggle with Spanish as English did not seem to be an option. Nonetheless, everything was set quite fast with hand gestures. Staff were useful in giving suggestions for dinner and local hot tubs. Rooms were clean, but shower does not work 100%. Honestly. When I turn on the top rosette, got it back into my head. Furthermore, struggled to see if I can lock the doors as handle is quite loose. All in all, decent place to stay over for the night, if you want to see MP for second time. Weather is unpredictable, BTW.
Guest（独自旅游）2025-06-01
This hotel had a pretty good location in Aguas Calientes and breakfast was ok. But this hotel had the worst service of my stay in Peru. The hotel in Cusco was great, and the Wyndham Hotel in Lima had good facilities. And although Wyndham Hotel's service wasn't great, either, the assistant manager at least gave me a 20% discount at the their restaurant. Hotel Terraza de Luna consistently showed poor service from beginning to end. First of all, the receptionist told me she didn't see my booking in her system. I showed her the print out of the hotel confirmation and said ''I don't understand.'' But I showed her the Spanish translation. She called her bosd who clarified that he was working with a partner company. So, I get my room, but she gave me a room with no river view. So when I went back to the receptionist, the woman wasn't there, and I got into an argument with a rude older man who should not be in the hospitality business. Again, he said, he couldn't find my booking. Long story short, the woman returned, explained the situation to the clueless old man with a bad temper that I had paid for the room with a river view. No compensation for their rudeness, lack of attention to detail, just small-minded people who need to go to charm school.
Guest（情侣）2025-04-01
This hotel is really lacking of service and hospitality. Ive stayed at a hostel way better than this. They provide hot water and tea at the entrance, but the water kettle is never filled and when I mentioned it to them, they gave me an attitude and told me it’ll be filled eventually during the day. The breakfast workers were actually fantastic. Even though the breakfast selection is very small. There are hardly any plugs in the room for charging your phone, and the only place to plug was behind the bed. The water pressure of the hotel is really not strong at all. There’s plenty to see and do around the property. I contacted the facility directly that let them know about my concerns, but they never responded and continued with lack of service.
Guest（Other）2025-03-01
February is a great time to visit. Not really rainy, just less crowded. Delicious rooftop breakfast with wonderful views of town and canyon. Concierge-like care (taxis, restaurants, laundry, leaving gear) Comfortable beds. Super valuable advice for enjoying Machu Picchu (re guides, prices, buses).
Guest（情侣）2025-03-01
Très grands lits confortables. Parfaitement organisé pour les départs de bonne heure. Le service de conciergerie permet de "s'alléger" un peu durant la visite du Machu Picchu. Les avis à 3,9 sur Google me semblent sous-estimer la note réelle que cet établissement mériterait, pour moi un 4,2 ou 4,3 me semblerait plus adapté. Je recommande.
Guest（情侣）2025-01-01
Los recepcionistas súper atentos ? Jacuzzi ? Red Wi - Fi ? DIRECTV ? Linda vista a la plaza y al río ? Ubicación en zona comercial ? Camas muy amplias y cómodas ? Súper limpio y ordenado ? Tolerancia con el check out ? Ascensor ??? Distancia aprox. de la plaza 500 kcal garantizadas ?????
Guest（Other）2024-09-01
My only complaint is water isn’t very warm. Overall nice place and good location. Friendly staff.
Guest user（其他）2024-09-01
Hotel staffs are friendly and felt welcome. Excellent breakfast and great view. Great location close to good restaurants!! Clean and spacious rooms. Hot water. Highly recommended if you visit Aguas Calientes!! Faster check-out. Te available at the front desk.
Guest user（其他）2024-09-01
Very nice hotel. Excellent location and friendly staff. Bed very comfortable Very clean room . Very quiet area I will stay here again in the future. Breakfast was very good with a lot of choices A lot of nice restaurants and stores very close to hotel .

月亮的露台酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游）2025-07-01

Guest（Solo traveler）2025-06-01

Guest（独自旅游）2025-06-01

Guest（情侣）2025-04-01

Guest（Other）2025-03-01

Guest（情侣）2025-03-01

Guest（情侣）2025-01-01

Guest（Other）2024-09-01

Guest user（其他）2024-09-01

Guest user（其他）2024-09-01

客户评价由实住客人提供的真实点评