Hello,Thank you very much for your excellent review and the full 10 out of 10 score. We truly appreciate short, clear, and positive feedback like this—it clearly tells us we are doing things right.We are delighted to hear that you enjoyed our friendly staff, the convenient restaurant downstairs, the easy check-in process, as well as the cleanliness and comfort of the bed. This is exactly the experience we aim to provide our guests.We would be happy to welcome you back again in the future.Kindly
Thank you for the kind words. We hope to see you again :)
Thank you for your feedback. We are very sorry that you experienced problems with the heating in your room. We have since resolved the issue, but we regret that it caused you a bad night's sleep.
Hello Patrick,Thank you for taking the time to share your feedback.We’re sorry to hear that your stay did not fully meet your expectations. Regarding breakfast, it is never included in our rates and is always clearly shown as an optional extra during the booking process, though we understand this detail can sometimes be missed.Your comments regarding the room conditions — including the parquet floor — are truly appreciated and will be passed on to our team.We regret that the overall experience felt underwhelming, but we sincerely hope we may have the chance to offer you a more pleasant stay in the future.Kind regards
Wow, thank you so much for taking the time to share this lovely and detailed feedback ??We’re really happy to hear that you felt comfortable with us and enjoyed so many different aspects of your stay, from the spacious room and balcony to the vintage character and the café downstairs. Your husband’s and son’s praise for the coffee definitely made us smile. That’s something our café team puts a lot of love into.It’s also great to hear that the shared bathroom worked well for you and felt clean and easy to use. Thanks for mentioning that so openly. And yes, you’re right, we do also have rooms with private bathrooms for guests who prefer that option.Knowing that you’d love to come back if you’re ever in Zurich again means a lot to us. You’re always very welcome here. Until then, all the best and thanks again for your kind words.
Thank you very much for your kind words! We are looking forward to see you again.
Hallo Martine,vielen Dank für deine Bewertung und die 8 von 10 Punkten. Es freut uns sehr, dass du unser Preis-Leistungs-Verh?ltnis als hervorragend empfindest.Natürlich respektieren wir eure Entscheidung, das Frühstück au?erhalb des Hotels einzunehmen, und hoffen, dass ihr euren Aufenthalt mit der Familie trotzdem genie?en konntet. Wir würden uns freuen, euch bei einem n?chsten Besuch wieder bei uns begrü?en zu dürfen.Viele Grü?eDein Hotelteam
Thank you very much for your kind words!