布拉加美利亚酒店-住客评论

Guest（Other） 2026-01-01
Wonderful hotel. One of the best I’ve stayed in, in Europe. Think I got an upgrade, stayed on 11th floor, room was massive with stand alone bath, and seperate shower. Mini bar, coffee machine, kettle, complimentary water, and apples in the hall. Only had breakfast one day as had to leave early on second morning, due to Storm Ingrid. But breakfast was great, buffet with huge selection of hot & cold items. Definitely a 5 star hotel
Guest（家庭旅游） 2026-01-01
Um hotel sem alma, com funcionários despreparados, desatentos e burocráticos. O quarto n?o tem porta no banheiro. Promete muito e entrega nada.
酒店回复：
Estimado hóspede,Lamentamos que a sua estadia n?o tenha correspondido às expectativas. As suas observa??es sobre o atendimento e o conforto ser?o analisadas com a devida aten??o.Esperamos ter a oportunidade de o receber de novo para uma experiência mais positiva.AtentamenteGuest Experience Manager
Guest（情侣） 2025-12-01
All good but not outstanding - parking in front of building convenient
Guest（Couple） 2025-11-01
Breakfast had wide range of options and good quality food. The staff were polite and accommodating. Clean and lovely atmosphere.
Guest（Couple） 2025-11-01
My husband and I enjoyed our stay. Nice hotel and our room was clean and comfortable. Our stay was short so we didn’t have time to explore much.
酒店回复：
Dear guest,Thank you very much for your excellent evaluation.We look forward to welcoming you again at Meliá Braga Hotel & Spa.Best regardsGuest Experience Manager
Guest（其他） 2025-11-01
Extremely dirty blinds in the room which are white so obvious to see the stains. Had to ask for them to be removed which they did. Room was basic. Lukewarm water for showers all of the 4 night stay despite asking for the issue to be resolved on two occasions. Nice lobby and a decent breakfast.
Guest（商务旅客） 2025-10-01
Hotel con lobby muy bonito Habitaciones con mobiliario un poco antiguo y no acorde con su categoría Spa muy básico y no está bien cuidado Exterior piscina muy bien
酒店回复：
Estimado huésped,Gracias por compartir su opinión. Nos alegra saber que disfrutó del lobby y de nuestra piscina exterior. Tomamos nota de sus comentarios respecto al mobiliario de las habitaciones y el spa; lamentamos que no hayan estado a la altura de sus expectativas. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia más satisfactoria.Saludos cordialesCristina Magalh?esGuest Experience Manager
Guest（情侣） 2025-10-01
La experiencia muy bien.lo único que eche de menos para el desayuno la leche desnatada. El personal muy atento y repetiría
Guest（Family） 2025-09-01
Not a 5 star hotel! Need to hire a bell captain, have support staff for outside to help with luggage. We had our luggages on hold while we were waiting for the room to get ready, and instead of them bringing it to us when we presented the ticket, we had to go back and find our luggages ourselves!! Great breakfast buffet and nice service when we asked them to hire a hair dresses for us to come to our room. Overall a good stay, but absolutely not a 5-star hotel.
Guest（其他） 2025-08-01
Too busy to cope with guests. Only 1 or 2 Reception staff at one time over the 3 days. Average wait to deal with any issues 20 mins. The hotel was full and only 2 of 3 lifts working to cover 11 floors . Average wait 5-7 mins. Multiple issues in room: TV had to be reconfigured, Telephone not working, bathroom face mirror had to be fixed, water leaking from bathroom tray. Spa and swimming pool are very busy as external visitors in large numbers on hot days. Breakfast was very good with big variety.

布拉加美利亚酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（情侣） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（其他） 2025-11-01

Guest（商务旅客） 2025-10-01

Guest（情侣） 2025-10-01

Guest（Family） 2025-09-01

Guest（其他） 2025-08-01

客户评价由实住客人提供的真实点评