Dear guest,Thank you for taking the time to provide us your feedback on your stay at our property and for your compliments.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. This is not the level of experience that we seek to provide our guests. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager