巴尔的摩北德尔塔酒店-住客评论

Guest（Business traveler） 2025-12-01
This hotel is located in a retail development, where it seemed to be the neglected stepchild next to the shops and restaurants. It was hard to find the entrance and unclear where to park. The facilities were pretty run down: little things like the elevator call button not lighting, and big things like a half-demolished brick wall across from the entrance. The walls were very thin – the conversation in the room next door sounded like they were right there in my room. Finally, even if you’re hungry in the morning, skip breakfast. The positives: the room was clean, the bed was comfortable, and the staff were friendly. These are probably the 3 most important things for me, and they brought my rating up to 3 stars instead of 2.
酒店回复：
We appreciate you taking the time to share your review with us. We are disappointed that there were some aspects that did not meet your satisfaction, and we apologize for this. However, we are thrilled that the room was perfect and that our team was welcoming and professional. Know that your feedback is important to us and will be used to create an even better experience for our guests. Thank you, and we hope to have another chance to go above and beyond for you in the future.Don W. Bowden - General Manager Delta by Marriott Baltimore North
Guest（Other） 2025-12-01
TV remote was missing, phone to front desk was not working. Took an hour to turn off the TV (since remote was missing but TV was on).
酒店回复：
Thank you for sharing what happened during your stay. While we are thrilled your overall visit warranted a positive rating, we regret that your room was missing a TV remote and that the phone to the front desk was not working. This is not the level of convenience or responsiveness we want to provide, and your comments will be reviewed with our maintenance team to ensure any necessary adjustments or repairs are made promptly. We understand how frustrating this experience was and would welcome the opportunity to offer you a much smoother and more comfortable visit in the future.Don W. Bowden - General ManagerDelta by Marriott Baltimore North
Guest（Other） 2025-12-01
The rooms were clean and staff courteous. Building and elevator very tired and in need og attention..
酒店回复：
Thank you for sharing your feedback with us. We are glad to hear you found your room clean and our staff courteous. We also appreciate your comments regarding the building and elevator, and we understand how important it is for the entire property to feel well-maintained. Your input is valuable and will be shared with the appropriate teams as we continue working to improve the overall guest experience.Don W. Bowden - General Manager Delta by Marriott Baltimore North
Guest（家庭旅游） 2025-08-01
There was blood and hair on the sheets and the toilet smelled bc it didn’t flush well. Under the tv console was dirty with garbage wrappers. It’s a great location but the cleaning service needs to do better. Also more attention needs to be paid to the bathroom and make sure everything is working well.
Guest（家庭旅游） 2025-08-01
比较沉稳，品质不错。停车方便这是最重要的，早餐简单但是非常实惠。酒店周边环境很好，自驾过来也方便！孩子的学校在边上，这里住最好了！
Guest（商务旅客） 2025-06-01
I got bed bug bites from my recent stay at the hotel. The bed was not comfortable. The shower was not great either; water pressure was non-existent; towels were rough. Not many other hotels in this area which I need to stay, so this was the default place for me to stay. Cross Keys is wonderful, but the hotel needs to step up its game to match the level and quality of the rest of this village area.
Guest（情侣） 2025-06-01
I call it a boutique hotel because it has independent shops and restaurants around a courtyard. Our room was spacious, clean and the hotel offered a complimentary cooked breakfast in the morning. The desk attendants were professional and very helpful. Cylburn Arboretum is close by and wonderful place to walk around if you have some time to stroll. Highly recommend this hotel if staying in north Baltimore.
Guest（家庭旅游） 2025-05-01
Nice area, the staffs were nice?
Guest（家庭旅游） 2024-06-01
This hotel is old and needs to be updated. The elevator was disgusting and run down.
Guest（情侣） 2024-05-01
比较舒适
酒店回复：
Dear Yueying,Thank you for choosing Delta Hotels by Marriott Baltimore North and sharing your wonderful five-star review. We work hard to ensure our guests have a comfortable visit, so we are thrilled you enjoyed your stay. Should your travels bring you back to the area, we would be delighted to welcome you again.

巴尔的摩北德尔塔酒店

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2025-12-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（家庭旅游） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（商务旅客） 2025-06-01

Guest（情侣） 2025-06-01

Guest（家庭旅游） 2025-05-01

Guest（家庭旅游） 2024-06-01

Guest（情侣） 2024-05-01

客户评价由实住客人提供的真实点评