Dear Luciane,Thank you very much for taking the time to share your feedback.We are pleased to read that your stay was overall a positive experience, and we truly appreciate your kind words. Your comments are important to us and encourage our team to continue working with care and dedication.We hope to have the pleasure of welcoming you again in Rome in the future.MargheritaFront Office Manager
Dear Edgar,Thank you very much for your kind review.We are truly pleased to know that you appreciated both our service and the small gesture for your birthday.We always do our best not to miss these special details, so we can prepare a small surprise and help make such occasions even more memorable.We hope to have the pleasure of welcoming you again in the future.
Dear Simone,thank you for your opinion and evaluation.We will be glad to host you again, next time you will be in Rome
Dear Sophia,thank you for your positive evaluation.We are glad you have enjoyed your stay with us and it will be a pleasure to host you again next time you will be in Rome!
Dear Viorica, Thank you for sharing your feedback. We are truly sorry if the Standard Double Room of approximately 18–20 sqm did not fully meet your expectations. We always aim to provide clear information about room size and details, which are available for review before confirming a reservation, to help our guests choose the option that best suits their needs.We are also sorry if our Continental Buffet Breakfast did not meet your personal preferences. Our breakfast offers a wide selection of sweet and savory items, all freshly delivered almost daily and of the highest quality, like 4 kind of cheese, tomatoes, fresh fruits, 4 flavours of croissants, breads, unlimited hot &cold drinks, scrambled eggs and more.We hope there at least was something enjoyable for you. In the rooms, you will find soap and shower gel, and additional toiletries are always available on request.We sincerely appreciate your comments, as they help us continue improving, and we hope to have the pleasure of welcoming you back to Rome in the future.
Dear Michaerl,thank you very much for your feedback. After reading your review, we thoroughly checked our Wi-Fi system and didn’t find any ongoing issues, so it seems that what you experienced may have been a temporary problem.We’re genuinely sorry you didn’t mention it during your stay — had we known, we would have been happy to intervene immediately and ensure everything worked perfectly for you.We hope to have the chance to welcome you back and provide a flawless experience.Kind regards
Dear Efrem,we really thank you for your review.Hoping to host you again next time you will be in Rome
