暗淡瓶旅馆-住客评论

Guest（其他） 2026-01-01
Staff here were lovely, but the room and facilities were in bad condition- our shower leaked through to the pub downstairs, there was no grout on the bathroom floor tiles. The staff were really friendly and helpful and moved us into another room. This room was fine but things felt unfinished or of poor quality here too- the shower door here didn’t fully close to seal etc. There were also things missing would expect to see in this price range such as hooks in the bathroom, biscuits with tea and coffees etc. overall a nice stay, great location, and some nice features but not the quality you would expect with the price paid
Guest（其他） 2025-12-01
Lack lustre menu, and a dining area shared with a multitude of unruly dogs. I will not dine with other peoples pets. Have visted several times previously but this is the las time.
Guest（Other） 2025-09-01
Very nice historic pub Staff were very friendly and helpful. Very good breakfast.
Guest（情侣） 2025-09-01
I was quite disappointed with my stay here. I had done a lot of research into this hotel as my boyfriend (who's birthday it was) is a huge Harry Potter fan and we wanted to see the castle and I had read about the Harry Potter rooms the Dirty Bottles Hotel offers. I had paid the extra price for the "Superior" room, which the pictures looked incredible. This cost me ￡400.95 for two nights! I didn't mind paying as, as I mentioned, the pictures looked incredible. However, when we arrived, we had to wait 10 minutes to be served at the hotel check-in, despite staff just standing around. We were told to ring the bell, when we did no one came, we than rang it again, and when someone did come it was the same person that told us we needed to ring the bell...bit pointless. We then got shown to our room, and it was certainly not the room advertised. It was much smaller, darker, and did not have the details as suggested in the photos. We were on the first floor and it was incredibly noisy, especially in the evening/night time. The pub is obviously open until midnight, which I don't have a problem with, however, it was so noisy, you could literally hear word for word of people's conversations until about 1.00am. Meaning we couldn't sleep until the pub had closed it doors. It also meant that when the doors re-opened for breakfast the next morning you could hear tables being dragged around the pub as they prepared. The room itself was very clean, however, the water pressure in the bathroom was next to nothing. The shower basically just dribbled water from it. It took a long time to get the shampoo out my hair! The cold tap in the bathroom ran hot, meaning brushing your teeth was done in hot water. The TV was behind a cabinet, which was quite cool, however, the right hand door did not stay open and was swinging shut. This meant we had to find something to prop it open with. We had breakfast included in our stay. The cooked breakfast was fab, however, on the second day, with breakfast starting at 9.00am and us coming down at 9.30am, there was no pastries left, no juice left, no coffee left and no plates left. Which was disappointing. Maybe they had been extremely busy that 30 minutes before, but when we came down there were only 3 other tables with people on. Overall, I was very disappointed with our stay here. Somethings can be forgiven, but when they are false advertising, it's a real shame. I would not recommend paying the extra and I definitely won't be staying here again, having travelled 5 hours to visit!
Guest（其他） 2025-08-01
Fun bank holiday weekend in Alnwick Big rooms, lovely staff, central location, busy pub.
Guest（商务旅客） 2025-08-01
Great stay Great staff at check in. Great pub for food. Lovely room. Free standing bath is always a bonus.
Guest（情侣） 2025-07-01
Visited here with my wife before moving on up to Scotland. We were met by jess and from minute one she was brilliant. Helpful with info we needed and couldn't do enough for us at breakfast. Nothing was too much trouble. The hotel is in a perfect spot and has a great atmosphere. Our room that I had asked for when I booked a month in advance was perfect.
酒店回复：
Lovely to hear you have enjoyed your stay with us.
Guest（情侣） 2025-07-01
Quirky Room but not practical for living in. Fabulous wallpaper, lighting, period portraits, bed and bathroom with old fashioned chain toilet. Large old shipping storage boxes at side of each bed but are unusable and nailed shut. 4 very small drawers and one small wardrobe for clothing, nowhere to put personal belongings much and toiletries had to be put on floor as no surfaces. Cleaner never cleaned toilet or bath during stay. Very hot room thankfully there was a fan. Biggest problem was no fridge for liquids so had to ask for ice bucket at bar. Breakfast was average, cooked full English had cheap ingredients but eggs well cooked both days ( I had eggs Benedict second day ) contential nice Staff friendly.
酒店回复：
Thank you for your feedback, our rooms are the stars of the show when it comes to The Dirty Bottles, we are sorry to hear that your stay hasn't been as you expected. We provide a housekeeping service making sure everything is topped up and new dry towels if needed daily, anything extra can be provided upon request.
Guest（情侣） 2025-05-01
Let me start by saying that since we booked this last year, both the pub and the B&B have been sold and are now owned and operated by the Greene King pub chain. We had no knowledge of this change, as there was no update from corporate and when we told locals (who asked) where we were staying, were quite dismissive telling us what it used to be like. We were apprehensive and worried what our experience might be, but I feel ours was a good experience. And even though it is now marketed as a Harry Potter B&B, apart from the colours (our bathroom and curtains reflected Griffyndor colours and the wall paper was the marauder's map) we didn't feel it was in your face. B&B A restful night for all Even though in the centre of the town, we certainly enjoyed a good nights sleep for our time there. Four poster bed with matching furniture and a lovely en-suite bathroom. Fresh fluffy towels, plenty of hot water and complimentary toiletries, nothing was too much trouble for the staff. Plenty of choice for breakfast too!
酒店回复：
Thanks Helen !! We are so glad you left with the experience you hoped for and more.
Guest（商务旅客） 2024-05-01
Really friendly at hotel and nice setting x

暗淡瓶旅馆

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-01-01

Guest（其他） 2025-12-01

Guest（Other） 2025-09-01

Guest（情侣） 2025-09-01

Guest（其他） 2025-08-01

Guest（商务旅客） 2025-08-01

Guest（情侣） 2025-07-01

Guest（情侣） 2025-07-01

Guest（情侣） 2025-05-01

Guest（商务旅客） 2024-05-01

客户评价由实住客人提供的真实点评