Dear Stephen,Thank you for your kind review. We’re glad our location and front desk service were helpful during your visit to the U.S. Embassy. We appreciate your feedback and look forward to welcoming you again.
Dear LeyanaThank you very much for your kind review. We’re delighted to know you enjoyed your stay, especially the service provided by George, our breakfast selection, and the cleanliness of the hotel. Your recommendation truly means a lot to us, and we look forward to welcoming you back in the future.Regards,
Dear Marina,Thank you for your kind review. We’re pleased to hear you enjoyed our amenities, safe parking, breakfast, and attentive service. We truly appreciate your feedback and hope to welcome you again soon.
Obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que sua estadia esteve de acordo com o valor e que você gostou do nosso café da manh?. Lamentamos muito pelo barulho da rua que afetou a qualidade do seu descanso. Agradecemos por nos informar — vamos verificar op??es para melhorar essa situa??o. Esperamos ter a oportunidade de recebê-los novamente para uma estadia mais confortável.
Dear Kenolisa,Thank you very much for sharing your thoughts about your stay with us. We truly appreciate your time and your honesty.We’re happy to hear that you found the room clean and that our location was convenient. We’re very sorry to know that your experience with the hot water and staff availability did not fully meet your expectations — we will certainly review these points with our team to improve our guest experience.Regarding the atmosphere, we’re sorry you didn’t feel the special energy that many guests describe as one of Isla Verde’s charms. Our property has a unique connection with nature, and during the green (rainy) season, when everything slows down and the town is quieter, the ambiance can feel very different from the lively summer months. We believe that each season brings its own beauty and rhythm, though we understand it may not be everyone’s preference. Regarding your last comment, we’d like to mention that Isla Verde has its own distinctive charm — a peaceful, natural retreat with a genuine and welcoming spirit, perfect for families and travelers seeking warmth, authenticity, and connection with nature.Kind Regards,Saday