We're sorry about the coffee stains, which evidently escaped our usual checks on linens, which are washed and sanitized by a specialized company.Thank you for reporting them, and we look forward to seeing you soon.Have a nice day!
Siamo contenti che vi siete trovati bene. Vi aspettiamo per una nuova occasione. Un abbraccio
We apologize for the inconvenience. If you had reported it, we would have immediately provided additional cleaning. We are always committed to customer satisfaction, and cleanliness is our top priority.
Thank you for your appreciation, we look forward to seeing you back in the Eternal City soon.Enjoy your life!
Thanks for your report. The mold you mention is silicone, which, unfortunately, changes color immediately. We'll replace it immediately.We're always here to make your stay as pleasant as possible. Next time, if you let us know right away, we'll try to resolve any issues you encounter.Enjoy your life!
Grazie per l'apprezzamento, buona vita.
We're sorry there was a communication issue. Our location is quite central, and Piazza Venezia is just a few tram stops away. The Trastevere neighborhood is one of Rome's most characteristic neighborhoods, popular with locals and young people. It all depends on what you're looking for.Thank you and enjoy your stay!
