We are glad you enjoyed your stay with us at Delamore Lodge, and we are pleased that you had the opportunity to experience the wildlife on site with a front-row seat.
Dear Fiona,Thank you for taking the time to share your feedback. It is disappointing to hear that your stay fell short of expectations. We do pride ourselves on our service and cleanliness of the property, so I will be addressing these points with the team. We are looking to improve our product this coming year as we feel their is room for guest enhancement with product, so that is exciting news to ensure we continue to strive to deliver a luxury product to our guests. We hope to have the opportunity to welcome you back in the future.
Many thanks for visiting us and sharing such great feedback. It is pleasing to note that the team took great care of you. We really do pride ourselves in ensuring the guests are given genuine, warm and heartfelt service. We hope to have you back to stay in the future and on the next occasion hopefully a longer stay with us!
Many thanks for visiting us and sharing such great feedback. It is pleasing to note that the team took great care of you and that you enjoyed the facilities onsite. we really do pride ourselves in ensuring the guests are given genuine, warm and heartfelt service. We hope to have you back to stay in the future!
Earth011! Thank you so much for taking the time to write! It was absolutely not a problem locating your car.. the least that I could do. Hopefully we can welcome you to the lodge for a stay at some point!
Dear LeeWorley, Many thanks for taking the time to share some feedback from your stay as well as a few photos. Indeed we do only allow landings between 11am-4pm each day due to restrictions being located in a residential area. And yes the Two Bedroom Apartment you were staying in even though it is two bedroom and two bathroom, only has one Master ensuite with the second bedroom and bathroom across the hallway from one another! Regarding our Jacuzzi, heated at 38 degrees celcius, is very large in size for a jacuzzi with being able to seat up to around 10 people quite comfortably. We are pleased to hear you enjoyed the food that the lodge offers. Our chefs do a wonderful job with the local produce we are lucky to have access to! Many thanks again for staying, and hope we have the opportunity to have you stay again at the lodge.
Dear juliasC6099SX, many thanks for sharing your feedback and taking the time to share it! We also think it is a very special place we have here, so it's pleasing to hear you think the same. We can't wait to welcome you back to paradise in the future!