金斯敦植物园公寓-住客评论

Guest（Other） 2025-12-01
Requested a king bed, our room had a queen-sized bed. Iron burn in the carpet. Bedspread was in not great shape and had a few stains on it. Ginny (I think that was her name) at the front desk was very nice and concerned about our feedback and issues with room when we checked out.
酒店回复：
Thank you for sharing your experience following your stay with us. Your feedback is invaluable, and it helps us refine our services to meet the highest standards. It seems that we had some lapses that contributed to a less than perfect experience. We strive to create a welcoming, comfortable, and tailored guest experience. Please be assured that your observations are important to us and will be utilized for continuous improvement. Despite these issues, it's heartening to know that you found the rest of your stay enjoyable! We appreciate your choice of our property and hope that you will provide us with an opportunity in the future to fully demonstrate our commitment to your satisfaction.Regards, Randy DeVaux, GM
Guest（Other） 2025-12-01
We stayed in one of the villas and must say was spacious and loved the ease of in and out of the place. Parking was right in front of the door. Have stayed on this property multiple times. Always pleased.
酒店回复：
Your outstanding rating truly means a lot! We are so grateful for your support and for taking the time to share it. Knowing that our guests enjoy their time with us is the best reward. We look forward to welcoming you back for another exceptional visit!Regards, Randy DeVaux, GM
Guest（情侣） 2025-12-01
Condo wasnt all that clean. Hair in shower and on toilet. Number 2 spots in the toilet. Floors were dirty, hair, candy paper, dead bugs, and a pill on the bathroom floor. Staff was great. (friendly )
酒店回复：
Thank you for sharing your experience following your stay with us. Your feedback is invaluable, and it helps us refine our services to meet the highest standards. It seems that we had some lapses that contributed to a less than perfect experience. We strive to create a welcoming, comfortable, and tailored guest experience. Please be assured that your observations are important to us and will be utilized for continuous improvement. Despite these issues, it's heartening to know that you found the rest of your stay enjoyable! We appreciate your choice of our property and hope that you will provide us with an opportunity in the future to fully demonstrate our commitment to your satisfaction.Regards, Randy DeVaux, GM
Guest（其他） 2025-12-01
Booked a king bed but was put into a room that was a full. Exchanged room and got the king bed but the room was definitely in need of maintenance. Old outdated. I will not book there again.
酒店回复：
I'm disappointed to learn that your experience with us was not the exceptional one we aim for. Our aim is to surpass your expectations at every opportunity, with world-class service, immaculate rooms, and truly memorable experiences. We're proud of the culture we've established and the expertise of our team members, which allows us to swiftly resolve any guest issues and ensure a seamless and inspiring hotel experience. In our pursuit of perfection, our hotel management will meticulously evaluate your stay. I understand that we fell short of your expectations, and for that, I apologize. I hope you will give us another chance in the future to provide you with a memorable and enjoyable stay.Regards, Randy DeVaux, GM
Guest（其他） 2025-12-01
Our villa was not close to the beach.. The house needs to be updated and wasn’t cleaned properly.. Had to kill a roach the first night there and spider webs in some of the corners.. Also had to kill a spider in the master bedroom coming out the drawer. Some of the older door knobs kept getting locked from the inside.. After calling maintenance the second time for it.. We then notice no stoppers were behind some of the doors which was making it lock..Very inconvenient especially the second time we called and had to wait over a hour for someone to come so my daughter could get in her room.. Rightvafter age arrived and put her luggage in the room.The lady at the indoor pool area was very rude! The chlorine was too strong and burning everyone’s eyes, where we couldn’t enjoy.. The older kids said it wasn’t that strong when they went the first time and felt like she did it on purpose.. Overall our family enjoyed each other because it was our first Christmas at the beach doing one of our family traditions.. So we had several families booked in different villas/rooms.
酒店回复：
We are grateful for your feedback regarding your recent stay. Your rating is crucial in assisting us to improve our service delivery. It seems there were areas that fell short of your expectations, for which we apologize. Our primary goal is to provide a friendly, comfortable, and unique experience for all our guests. Be assured that your feedback is invaluable to us and will be used for continuous improvements. Despite these issues, it's encouraging to know that the rest of your stay was enjoyable. We appreciate your choice of staying with us and we look forward to another opportunity to fully showcase the high standards of our property.Regards, Randy DeVaux, GM
Guest（其他） 2025-12-01
We had a great stay at Kingston Plantation. The property felt very safe, was extremely clean, and overall very quiet. It truly felt like a peaceful, well-kept neighborhood rather than a crowded resort. The views were absolutely amazing, and the balcony in our condo was surprisingly large, which made relaxing outside a real highlight of the stay. The only downside is that the condos themselves could really use some updating. The interior feels dated—almost like it’s stuck in the 70s or 80s—and the bathrooms in particular need modernization. The showerheads and fixtures should be replaced, and a general refresh would go a long way in matching the otherwise beautiful and well-maintained property. Overall, we enjoyed our stay and would return, but updating the condos would significantly elevate the experience.
酒店回复：
Thank you for your great rating! Your feedback encourages us to maintain and enhance our standards. We're happy to know we met your expectations and look forward to your return visit.Regards, Randy DeVaux, GM
Guest（情侣） 2025-12-01
Room was clean and was fine for a 2 night stay. overlooked the pool area and has a beach view. Large bathroom with tub and walk in shower. 5 minutes from the room to the beach. Restaurant next door if you don't want to drive anywhere. A larger TV would be a nice upgrade. ,
酒店回复：
We're grateful for your feedback regarding your recent stay with us. Our aim is to offer a comfortable, convenient, and personalized experience for all our guests, and your rating plays a vital role in helping us refine and elevate our services. We hope the remainder of your stay met your expectations, and we appreciate your choice to stay at our property. Should your plans bring you back our way, we'd be honored to demonstrate the exceptional quality of our property once more.Regards, Randy DeVaux, GM
Guest（其他） 2025-10-01
Ok
酒店回复：
Thank you for sharing your rating of your recent stay with us. We are dedicated to providing a comfortable, convenient, and personalized experience for each guest, and your rating assists us in continually improving our services. We trust that your stay was satisfactory, and we're grateful for your decision to stay with us. Please consider returning in the future, as we would appreciate the opportunity to showcase the true excellence of our property.Regards, Randy DeVaux, GM
Guest（其他） 2025-09-01
No ve uno personal, es todo
酒店回复：
Le agradecemos enormemente por compartir su experiencia en nuestro hotel. Nos complace enormemente saber que nuestras instalaciones han cumplido con sus expectativas, ya que ese es siempre nuestro principal compromiso. Esperamos con ansias la oportunidad de recibirles nuevamente en nuestro hotel para brindarles otra experiencia inolvidable. Atentamente, Randy DeVaux, GM
Guest（商务旅客） 2023-01-01
Great location service was excellent

金斯敦植物园公寓

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（情侣） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（情侣） 2025-12-01

Guest（其他） 2025-10-01

Guest（其他） 2025-09-01

Guest（商务旅客） 2023-01-01

客户评价由实住客人提供的真实点评