澳门皇家金堡酒店-住客评论

Guest user（家庭旅游） 2025-08-01
这次到澳门????又订皇家金堡了，性比价还是可以的，楼下还有??，很多本地人在玩，距离新马路步行比较远，大概要走20分钟左右才能到达，在澳门暑假酒店旺季还是可以的，就是买东西不太方便，楼下还有茶餐厅可以吃早餐，味道还不错哟！
酒店回复：
尊敬的客人，您好！感谢您再次光临并满意我们服务及赞扬，我会反馈您的意见给我们的团队来提升服务水准，期待您再次光临，谢谢！
Guest user（Family） 2025-07-01
Its close to the Macau Ferry Terminal and various other locations on the other side of the Macau peninsula. The hotel is currently undergoing renovation and perhaps this could explain the relatively unnerving noises during the working hours, but other than that all is well maintained and satisfying.
酒店回复：
尊敬的客人，您好！感谢您满意我们服务及客观的评分，我会反馈您的留言给我们的团队来提升服务水准。关于您反映的问题，本店正进行招牌修缮工程，客房楼层不受影响；隔壁确实有地盘于日间兴建政府大楼，这是不可抗力的环境因素；若阁下入住期间感到嘈吵，可向前台员工反映，我们会为你适时转换客房，盼能谅解，期待您再次光临，谢谢！
Guest user（家庭旅游） 2025-07-01
很喜欢这个类型的上世纪修的酒店，配套完善，设施干净整洁，可惜酒店门口班车只能到达口岸，其他地方要走一段路程。酒店五楼的游泳池很值得一起，尤其是小孩子们。
酒店回复：
尊敬的客人，您好！感谢您满意我们服务及赞扬，我会反馈您的留言给我们的团队来提升服务水准，期待您再次光临，谢谢！
Guest user（与好友旅游） 2025-07-01
都入住过多次. 今次经历超不愉快.今次都系订咗尊贵客房. 平时入任系正常床被.今次张被超薄.要求房口部更换佢嘅回覆就系佢哋冇多一张双人柀俾我哋，多番要求后期就攞到一张单人床被俾我地，－间酒店连多一张被都冇得提供给客人。还有前一次入住个枕头臭汗味到不得了，个枕头地棉已经硬到一嚿嚿。
酒店回复：
尊敬的客人，您好！感谢您一直的支持，分享住宿体验及评分，很抱歉是次入住未能满足你的期望，关于您反映的问题，可否提供入住日期及房号，让我可以更精准地向相关部门反映跟进，检讨并加以培训服务质素，优化环境设施，保持卫生整洁，盼回覆。期待您再次光临，谢谢!
Guest user（家庭旅游） 2025-07-01
来更换旅行证，位置极好。下楼3分钟就到。旁边下楼步行3分钟也有茶餐厅和公交。比较方便，性价比可以。房间可以，山景、干净。唯一不足是大堂服务比较对付，态度冷淡，走的时候让几个男的帮忙打车，都让自己去打，说自己很忙。结帐台的女的也板着脸。
酒店回复：
尊敬的客人，您好！感谢您分享住宿体验及高度评分，我会反馈你的留言给我们的团队来注意服务态度，提升服务水准，期待您再次光临，谢谢！
Guest user（Traveling with friends） 2025-06-01
The hotel was clean, well-organized, and sufficient for our stay. It has a convenient location near the ferry terminal, though it’s not the best spot if you want to be close to major attractions — you’ll need to walk a bit. The beds were comfortable, the room was spacious, and the bathroom was clean and comfortable as well. The casino had a somewhat dated vibe, and we didn’t have time to check out the pool, but note that you’ll need to bring a hair cap if you plan to swim.
酒店回复：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Traveling with friends） 2025-06-01
This hotel is right next to the Jai ?Alai Hotel. From Outer Harbour Ferry Terminal, it only takes a few minutes to walk here, so not having a good view isn't a big deal—it's really convenient. Although they're currently renovating the exterior, and it can be a bit noisy during the day because they’re working next door, it’s not a problem if you’re out exploring during the day. Also, this hotel has an indoor pool. It's not huge, but you don't have to worry about the weather affecting it, which is a nice bonus! Another thing is that this hotel is very close to the Racing Museum, making it super convenient to visit. It's suitable for both adults and kids, so it's definitely worth a trip!
酒店回复：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Family） 2025-03-01
Near Bus Stops and Chinese Restaurants. highly recommended!
酒店回复：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Traveling with friends） 2025-02-01
Nice hotel , affordable lang sya at malinis ... Dadalhin ko din kids ko in the future
酒店回复：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Family） 2025-02-01
We were happy with our stay in Casa Real. The staff were accommodating and they exert effort to help us with the directions within Macau. The rokm is clean and tidy and the beddings are fresh. We generally loved our stay
酒店回复：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.

澳门皇家金堡酒店

客户评价 由实住客人提供的真实点评

Guest user（家庭旅游） 2025-08-01

Guest user（Family） 2025-07-01

Guest user（家庭旅游） 2025-07-01

Guest user（与好友旅游） 2025-07-01

Guest user（家庭旅游） 2025-07-01

Guest user（Traveling with friends） 2025-06-01

Guest user（Traveling with friends） 2025-06-01

Guest user（Family） 2025-03-01

Guest user（Traveling with friends） 2025-02-01

Guest user（Family） 2025-02-01

客户评价由实住客人提供的真实点评