澳門皇家金堡酒店-住客評論

Guest user（家庭旅游） 2025-08-01
這次到澳門????又訂皇家金堡了，性比價還是可以的，樓下還有??，很多本地人在玩，距離新馬路步行比較遠，大概要走20分鐘左右才能到達，在澳門暑假酒店旺季還是可以的，就是買東西不太方便，樓下還有茶餐廳可以吃早餐，味道還不錯喲！
酒店回復：
尊敬的客人，您好！感謝您再次光臨并滿意我們服務及贊揚，我會反饋您的意見給我們的團隊來提升服務水準，期待您再次光臨，謝謝！
Guest user（Family） 2025-07-01
Its close to the Macau Ferry Terminal and various other locations on the other side of the Macau peninsula. The hotel is currently undergoing renovation and perhaps this could explain the relatively unnerving noises during the working hours, but other than that all is well maintained and satisfying.
酒店回復：
尊敬的客人，您好！感謝您滿意我們服務及客觀的評分，我會反饋您的留言給我們的團隊來提升服務水準。關于您反映的問題，本店正進行招牌修繕工程，客房樓層不受影響；隔壁確實有地盤于日間興建政府大樓，這是不可抗力的環境因素；若閣下入住期間感到嘈吵，可向前臺員工反映，我們會為你適時轉換客房，盼能諒解，期待您再次光臨，謝謝！
Guest user（家庭旅游） 2025-07-01
很喜歡這個類型的上世紀修的酒店，配套完善，設施干凈整潔，可惜酒店門口班車只能到達口岸，其他地方要走一段路程。酒店五樓的游泳池很值得一起，尤其是小孩子們。
酒店回復：
尊敬的客人，您好！感謝您滿意我們服務及贊揚，我會反饋您的留言給我們的團隊來提升服務水準，期待您再次光臨，謝謝！
Guest user（與好友旅游） 2025-07-01
都入住過多次. 今次經歷超不愉快.今次都系訂咗尊貴客房. 平時入任系正常床被.今次張被超薄.要求房口部更換佢嘅回覆就系佢哋冇多一張雙人柀俾我哋，多番要求后期就攞到一張單人床被俾我地，－間酒店連多一張被都冇得提供給客人。還有前一次入住個枕頭臭汗味到不得了，個枕頭地棉已經硬到一嚿嚿。
酒店回復：
尊敬的客人，您好！感謝您一直的支持，分享住宿體驗及評分，很抱歉是次入住未能滿足你的期望，關于您反映的問題，可否提供入住日期及房號，讓我可以更精準地向相關部門反映跟進，檢討并加以培訓服務質素，優化環境設施，保持衛生整潔，盼回覆。期待您再次光臨，謝謝!
Guest user（家庭旅游） 2025-07-01
來更換旅行證，位置極好。下樓3分鐘就到。旁邊下樓步行3分鐘也有茶餐廳和公交。比較方便，性價比可以。房間可以，山景、干凈。唯一不足是大堂服務比較對付，態度冷淡，走的時候讓幾個男的幫忙打車，都讓自己去打，說自己很忙。結帳臺的女的也板著臉。
酒店回復：
尊敬的客人，您好！感謝您分享住宿體驗及高度評分，我會反饋你的留言給我們的團隊來注意服務態度，提升服務水準，期待您再次光臨，謝謝！
Guest user（Traveling with friends） 2025-06-01
The hotel was clean, well-organized, and sufficient for our stay. It has a convenient location near the ferry terminal, though it’s not the best spot if you want to be close to major attractions — you’ll need to walk a bit. The beds were comfortable, the room was spacious, and the bathroom was clean and comfortable as well. The casino had a somewhat dated vibe, and we didn’t have time to check out the pool, but note that you’ll need to bring a hair cap if you plan to swim.
酒店回復：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Traveling with friends） 2025-06-01
This hotel is right next to the Jai ?Alai Hotel. From Outer Harbour Ferry Terminal, it only takes a few minutes to walk here, so not having a good view isn't a big deal—it's really convenient. Although they're currently renovating the exterior, and it can be a bit noisy during the day because they’re working next door, it’s not a problem if you’re out exploring during the day. Also, this hotel has an indoor pool. It's not huge, but you don't have to worry about the weather affecting it, which is a nice bonus! Another thing is that this hotel is very close to the Racing Museum, making it super convenient to visit. It's suitable for both adults and kids, so it's definitely worth a trip!
酒店回復：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Family） 2025-03-01
Near Bus Stops and Chinese Restaurants. highly recommended!
酒店回復：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Traveling with friends） 2025-02-01
Nice hotel , affordable lang sya at malinis ... Dadalhin ko din kids ko in the future
酒店回復：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.
Guest user（Family） 2025-02-01
We were happy with our stay in Casa Real. The staff were accommodating and they exert effort to help us with the directions within Macau. The rokm is clean and tidy and the beddings are fresh. We generally loved our stay
酒店回復：
Dear, Thank you for taking the time to share your comments with us following your recent stay at Casa Real Hotel. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon.

澳門皇家金堡酒店

客戶評價 由實住客人提供的真實點評

Guest user（家庭旅游） 2025-08-01

Guest user（Family） 2025-07-01

Guest user（家庭旅游） 2025-07-01

Guest user（與好友旅游） 2025-07-01

Guest user（家庭旅游） 2025-07-01

Guest user（Traveling with friends） 2025-06-01

Guest user（Traveling with friends） 2025-06-01

Guest user（Family） 2025-03-01

Guest user（Traveling with friends） 2025-02-01

Guest user（Family） 2025-02-01

客戶評價由實住客人提供的真實點評