苏州香雪海饭店-住客评论

Guest user（Other） 2025-03-01
Very good hotel one of the best in Suzhou. Very well located and very clean.
酒店回复：
尊敬的宾客：感谢入住，衷心感谢您的好评！酒店位于姑苏区胥江路双轻轨东西向有2号线和5号线且不在限行区域内，距离地铁5号线新市桥站仅400米，此站即到达环古城河水上旅游新市桥码头。酒店内有超大型停车场为宾客提供了便利。苏州特色的苏面馆更是获得桐泾公园美食热门榜首位，成为网红吃面打卡地排队人群络绎不绝。期待您的再次光临！
Guest user（Solo traveler） 2025-01-01
Generally a good hotel and had a good location for my trip specifically, but is about 20-30mins away from most attractions in Suzhou. Metro is relatively close by (~8 min walk). The breakfast is fantastic, mainly Chinese breakfast but had some Western breakfast options. The folks working at the front desk did not speak English, but I was able to check in easily and most (but not all) signs have English. I'd have a translator app ready to go though. Main complaints I had were: - Cigarette smoke smell in my room. It seemed relatively faint and wasn't always present, so I think it may have been from someone smoking outside or in a nearby room? I have a mild allergy to cigarette smoke so this was quite unpleasant. - Disposable toiletries were constantly replaced. Shower gel, shampoo, etc. are provided in small plastic bottles, but these would be replaced every day regardless of how much of their contents remained. In my 2 week stay that meant that nearly 50 bottles were used for 1 person -- this seems excessive and unnecessary.
酒店回复：
Dear guests: Thank you for your stay, and we have conducted an in-depth analysis of your suggestions and formulated targeted corrective measures. Once again, we like to thank you for sharing your stay experience with us, and we sincerely look forward to your next visit!
Guest user（Family） 2025-01-01
This hotel is superb. Friendly Staff with very good service and also very considerate. We felt welcome to the hotel and offer special gift from the hotel staff during Chinese new year. Experience overall is excellent.
酒店回复：
Dear guests: Thank you for your stay and support, we will continue to offer you good service, look forward to your visit again, I wish you a happy life, work smoothly.
Guest user（Traveling with friends） 2024-11-01
Except for the location everything is worth every penny you paid. Very nice and clean room
酒店回复：
Dear guest: Thank you for your review and we look forward to your visit again!
Guest user（Family） 2024-04-01
Such a friendly hotel and much better value for money than some of the big names. Room was really big and very clean, bathroom a little old but spotless. As a family of four this was a good choice for us. The staff were lovely, they honestly put some of the 5* to shame, they were really helpful with everything. Breakfast is fine if you are happy with Chinese food, lots of choice for this (there were some western options) and happy to share a table. Beds were a little on the hard side for anyone not from China but fine. Overall we had a great stay and at a very reasonable price. There is a big free car park too which really helps if you are driving. There is also a metro station a very short walk away. There was a bowl of fruit and a lot of bottled water and ample toiletries. Would definitely stay again, a good wallet-friendly option.
酒店回复：
Dear guests: Thank you for your stay and support, we will continue to offer you good service, look forward to your visit again, I wish you a happy life, work smoothly.
Guest user（Family） 2024-03-01
Location good. Staff really friendly and helpful event they can speak english. Room clean neat and complete. Breakfast good
酒店回复：
Dear guests: Thank you for your stay and support, we will continue to offer you good service, look forward to your visit again, I wish you a happy life, work smoothly.

苏州香雪海饭店

客户评价 由实住客人提供的真实点评

Guest user（Other） 2025-03-01

Guest user（Solo traveler） 2025-01-01

Guest user（Family） 2025-01-01

Guest user（Traveling with friends） 2024-11-01

Guest user（Family） 2024-04-01

Guest user（Family） 2024-03-01

客户评价由实住客人提供的真实点评