尊敬的宾客您好，非常感谢您选择广州十甫 voco 酒店，并抽出时间分享您的入住体验！您对前台同事的认可、对会员权益的满意，我们都已一一记下。前台团队始终致力于为每位宾客提供贴心周到的服务，尤其重视会员体验，让您感受到专属礼遇，我们深感荣幸；套房的宽敞与新颖得到您的肯定，也让我们倍感欣慰。同时，非常感谢您对值班经理的认可，快速响应并处理噪音问题是我们的服务责任，确保每位宾客都能拥有舒适的入住环境是我们的追求。对于您反馈的水流不大的问题，我们深表歉意，给您带来了不佳的体验。我们已第一时间将该情况反馈给工程部门，将立即对相关设施进行全面检修与优化，确保后续彻底改善这一问题。您的宝贵反馈是我们进步的动力，再次感谢您的理解与支持。我们热切期待未来能再次迎接您的到来，为您呈现更完善、舒心的入住体验！
Dear valued guest,Thank you sincerely for sharing your amazing stay experience at voco Guangzhou Shifu! We’re thrilled to hear you loved our clean room, attentive services, and the daily boiled soup—your appreciation for this warm touch means a great deal to our team.We couldn’t agree more about our fantastic location on Shangxiajiu Pedestrian Street, with easy access to shops, delicious food, and Taotaoju Main Store—we’re glad it added so much convenience to your trip.Please accept our sincere apologies for the inconvenience with the laundry service. We’re disappointed it didn’t work smoothly for you, and we’ve immediately passed this feedback to our facilities team for thorough inspection and optimization, ensuring a seamless experience for all future guests.Thank you for your understanding and kind support. We can’t wait to welcome you back soon for another perfect stay!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for sharing such a wonderful and heartfelt review of your stay at voco Guangzhou Shifu! We are absolutely thrilled to hear that you enjoyed our great rooms, exceptional service and fantastic location—with easy walking access to Yong Qing Fang and the renowned Tao Tao Ju restaurant.It warms our hearts to know that our little surprises for your wedding anniversary—a complimentary room upgrade and the daily warm soup served in a hot flask right to your room—made your stay extra special. Going the extra mile to celebrate our guests’ precious moments and attend to every small detail is at the core of what we do, and your recognition means the world to our entire team.Your satisfaction is our greatest reward. Thank you for choosing voco Guangzhou Shifu to mark your special occasion. We cannot wait to welcome you back for more memorable moments with us soon!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for taking the time to share such a detailed and glowing review of your stay at voco Guangzhou Shifu!We are absolutely thrilled to hear that you loved every aspect of your experience—from the spacious, clean room to the comfy bed with both hard and soft pillow options. It means the world to us that the actual room lived up to your expectations and matched the website photos perfectly, delivering the bright, fresh atmosphere we strive to create for every guest.Your praise for our breakfast truly warms our hearts! Curating a diverse menu with both Chinese and Western cuisine is part of our commitment to catering to different tastes, and we’re delighted it exceeded your expectations.Your recommendation is the highest compliment we could receive, and it will undoubtedly inspire our entire team to keep delivering exceptional service and attention to detail. We can’t wait to welcome you back soon for another wonderful stay, and to share more memorable moments with you!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for sharing your fantastic feedback about your stay at voco Guangzhou Shifu! We are absolutely thrilled to hear that you had a great experience with us, from our prime location to the friendly service at the counter—especially Jimmy.We will be sure to pass along your kind words to Jimmy personally; his dedication to providing warm, attentive service is truly a credit to our team, and this recognition will mean a lot to him. It’s guests like you who make our hard work so rewarding.Your decision to recommend us to your friends means the world to us. Thank you for your support, and we cannot wait to welcome you back for another wonderful stay soon!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for sharing such glowing feedback about your stay at voco Guangzhou Shifu—we’re absolutely thrilled to hear you had a flawless experience with no complaints at all!It brings us immense joy to know you loved our excellent location, where food and shopping are just steps away—we’re proud to be nestled in the heart of a vibrant area that lets guests dive right into local life. We’re also delighted that our big, comfortable beds provided you with the rest you needed, and that “voco time” became a highlight of your stay—this signature touch is designed to create warm, memorable moments for our guests, and your appreciation means the world to our team.Delivering seamless, enjoyable experiences is what we strive for every day, and your kind words are the best reward for our efforts. We can’t wait to welcome you back soon to voco Guangzhou Shifu, where we’ll continue to offer the same great location, cozy comfort, and heartfelt hospitality you cherished.Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for sharing your wonderful feedback about your stay at voco Guangzhou Shifu!We are absolutely thrilled to hear you loved our great location and found it incredibly convenient to get around—nestled in the heart of the city, we strive to make every guest’s travel seamless by providing easy access to transportation, local attractions, and dining.Most importantly, we are incredibly proud of Jimmy and May for delivering such helpful and friendly service throughout your stay. Their dedication to making guests feel welcome and supported truly embodies the hospitality we stand for, and your special mention means the world to them and the entire team. We will definitely share your heartfelt praise with both Jimmy and May—this recognition will surely inspire them to keep up the fantastic work!Your kind words are the best reward for our efforts, and we can’t wait to welcome you back soon for another enjoyable stay in Guangzhou. Thank you again for choosing voco Guangzhou Shifu!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for taking the time to share your wonderful feedback about your stay at voco Guangzhou Shifu! We are absolutely thrilled to hear that you thoroughly enjoyed every aspect of your experience—from the smooth processes and helpful staff to our convenient location and the nightly double-boiled soup that brought you a pleasant surprise.Your recognition of our seamless operations means a great deal to us; we strive to ensure every step of your journey—from check-in to check-out—is hassle-free, reflecting voco’s commitment to premium, effortless hospitality. We are also incredibly proud of our team for being there to assist you—their dedication to going above and beyond is at the heart of what makes our hotel special, and we will absolutely share your praise with them.We’re delighted that our convenient location enhanced your trip, allowing easy access to the best of Guangzhou’s historic district and attractions. And we’re especially touched that our nightly double-boiled soup resonated with you—it’s a small, thoughtful touch we curate to make our guests feel cared for and at home, and we’re thrilled it added warmth to your stay.Your commitment to “will be back” is the highest compliment we could receive. As a premium brand under IHG, we are dedicated to delivering consistent, memorable experiences that keep our guests returning, and we cannot wait to welcome you back to voco Guangzhou Shifu on your next trip to Guangzhou.Thank you again for choosing our hotel and for highlighting the moments that made your stay special. We wish you all the best in your future travels, and look forward to serving you with the same care and excellence soon!Best regards,voco Guangzhou Shifu
Dear valued guest,Thank you so much for taking the time to share your wonderful first-time Guangzhou experience with us—we are absolutely thrilled to hear that choosing voco Guangzhou Shifu was the "best decision" for your trip!It brings us immense joy to know that our convenient location in the heart of the city allowed you to fully immerse yourself in the local Guangzhou scene and savor the authentic local cuisine. We believe that staying in a central, vibrant neighborhood is one of the best ways to connect with a new city, and we’re delighted we could be part of your journey to discover the charm of Guangzhou’s daily life and delicious food.Your kind feedback reinforces our pride in our prime location and our commitment to helping guests create meaningful travel memories. Whether it’s exploring local streets or indulging in regional flavors, we strive to provide a base that makes every aspect of your trip seamless and enjoyable.Thank you for trusting voco Guangzhou Shifu with your first Guangzhou adventure. We truly look forward to welcoming you back in the future—whether you’re returning to rediscover your favorite local spots or explore more of what this wonderful city has to offer!Best regards,voco Guangzhou Shifu
