鹦鹉洲COMO酒店-住客评论

Guest（Family） 2025-07-01
The hotel island is a paradise; the beach is always uncrowded and peaceful. The hotel grounds are beautiful and well-maintained. The food and service in the restaurants are excellent! If you want a private experience with impeccable service, I highly recommend staying at COMO Parrot Cay. My only minor complaint is that there are no child seats on the bikes. But I still give it five stars! I will definitely be back!
酒店回复：
Dear danilocL774XJ, Thank you so much for sharing your travel experience at COMO Parrot Cay with other TripAdvisor users. We are truly delighted to hear that you had a pleasant stay with us. We deeply appreciate your kind words and the wonderful review of both our services and facilities. Your thoughtful feedback is a testament to the dedication of our team, who always go above and beyond to ensure our guests have the ultimate experience. We’re also grateful for your valuable constructive feedback on certain aspects of your stay, as it will certainly guide us in further improving our offerings. We have shared your lovely note with the rest of the team, and I am confident it will serve as a great source of inspiration for us to continue achieving higher standards of excellence. Once again, thank you for choosing to spend your time at COMO Parrot Cay. We look forward to the opportunity of welcoming you back for another memorable stay. Warm regards, COMO Parrot Cay
Guest（家庭旅游） 2025-07-01
Today is the last full day of special indulgence at our Parrot Cay Family Beach house. The resort provided a private butler, Agung, to make sure all of our needs were met. Agung far exceeded our expectations and usually anticipated our needs before we even asked. Our beach house was very exclusive, steps from the beach, well appointed, and with a stunning view of the Caribbean. This is not a resort to party at but rather to refresh and reinvigorate from the grind. The beach houses and villas are the move at this resort rather than the main building.
酒店回复：
Dear SLSMDJD, Thank you so much for sharing your wonderful travel experience at COMO Parrot Cay with other TripAdvisor users. We are delighted that you had such a pleasant stay with us. Your review perfectly captures the essence of our resort and services, and your kind words are a true testament to the dedication of our team. They consistently go above and beyond to create the ultimate guest experience, and we have shared your lovely feedback with Agung, and the entire team. We are certain that your comments will inspire us to continue striving for the highest standards of excellence. Once again, thank you for taking the time to leave such a glowing review and for choosing to spend your time at COMO Parrot Cay. We eagerly look forward to welcoming you back for another memorable stay. Warm regards, COMO Parrot Cay
Guest（独自旅游） 2025-05-01
This is NOT a 5 Star place. The first room I checked into had serious issues with the AC and then was moved into another room. The second room seemed okay in the beginning but then there were several issues with the shower gear and on the last day, it was totally broke. The rooms are nice but the infrastructure and the serious gadgets like AC and Shower are not. The most amazing thing about this place is the people who work there. They are there to serve you from their heart and soul. It is soooo nice to have such people around. I loved them. The view, and the beach are divine. But this place needs major overall renovation. Thanks to the people who made my stay GRAND!
酒店回复：
Dear Ontheroadagain3400, Thank you for sharing your travel experience at COMO Parrot Cay with other TripAdvisor users. We truly appreciate your rating and the valuable constructive feedback you provided on various aspects of your stay. Rest assured, we will use your feedback as a guide to making improvements and ensuring we continue offering exceptional experiences for all our guests. Once again, thank you for choosing to spend your time at COMO Parrot Cay. We look forward to the opportunity of welcoming you back for another memorable stay. Warm regards, COMO Parrot Cay
Guest（情侣） 2025-03-01
Como Parrot Cay is worth the expense (very high) and travel effort (20 mins car from airport to a 30 min boat ride). The property is exquisite, very private and secure and so beautiful. There isn’t a lot to do other than beach, read, workout, tennis, spa.
酒店回复：
Dear XieD1234, Thank you so much for sharing your wonderful travel experience at COMO Parrot Cay with other TripAdvisor users. We are absolutely delighted that you had a pleasant stay with us. Your review perfectly captures the essence of our resort and services, and your kind words are a true testament to the dedication of our team. They consistently go above and beyond to create the ultimate guest experience, and we have shared your lovely review with the entire team. We are certain that your comments will inspire us to continue striving for the highest standards of excellence. Once again, thank you for taking the time to leave such a glowing review and for choosing to spend your time at COMO Parrot Cay. We eagerly look forward to welcoming you back for another memorable stay. Warm regards, COMO Parrot Cay
Guest（家庭旅游） 2025-02-01
Beach is amazing, rooms and food are amazing the nature around is amazing And also Sarah our butler and Netra were amazing what could be better? the breakfast buffet was not up to expectations. And the rates are too high but we enjoyed anyway Thank you, hope to be back soon !
酒店回复：
Dear Cucuruchito, Thank you so much for sharing your travel experience at COMO Parrot Cay with other TripAdvisor users. We are truly delighted to hear that you had a pleasant stay with us. We deeply appreciate your kind words and the wonderful review of both our services and facilities. Your thoughtful feedback is a testament to the dedication of our team, who always go above and beyond to ensure our guests have the ultimate experience. We’re also grateful for your valuable constructive feedback on certain aspects of your stay, as it will certainly guide us in further improving our offerings. We have shared your lovely note with Sarah, Netra, and the rest of the team. We are confident it will serve as a great source of inspiration for us to continue achieving higher standards of excellence. Once again, thank you for choosing to spend your time at COMO Parrot Cay. We look forward to the opportunity of welcoming you back for another memorable stay. Warm regards, COMO Parrot Cay
Guest（情侣） 2024-11-01
As someone who has traveled extensively, I had high expectations for this resort given its price tag of over $2,000 per night. Unfortunately, while it has some bright spots, this property falls far short of the luxury it promises. What once might have been a 5-star paradise is now a tired, outdated shell in desperate need of a full renovation. Pros ? Beautiful ocean: The natural surroundings are stunning, offering picture-perfect views. ? Heated family pool: The family pool is warm and inviting, though the adult pool isn’t heated. ? Friendly staff: The staff were a highlight of our stay. They were attentive, remembered us, and went above and beyond to salvage what could’ve been a disastrous experience. ? Thoughtful touches: Complimentary sunscreen by the pool, a beach bag in the room, nightly maid gifts, and a stellar deep tissue massage added some luxury to the stay. ? Convenience of gift shops: Having two on-site gift shops was a nice touch. Cons ? Outdated facilities: The entire property is rundown. Poolside cushions are ripped, the family pool is old, and the wood accents are poorly maintained (often just painted over rather than properly restored). Rooms and walkways are in dire need of updates. ? Limited dining options: Only one restaurant is open each night, and while they try to accommodate dietary preferences, the limited choices and reliance on room service are not ideal for a luxury resort. ? Poor landscaping: The grounds are unkempt, with overgrown weeds and no vibrant flowers. It feels neglected rather than lush. ? Cumbersome arrival process: Getting to the resort is a headache—over an hour and a half involving customs, taxis, boats, and golf carts. It’s exhausting and not at all streamlined. ? Pricey food and drinks: The resort charges exorbitant rates for food and beverages, adding to the frustration. ? Lack of soundproofing: Expect to hear your neighbors and operational noise from surrounding areas. ? Disappointing views: The advertised “ocean view” was underwhelming— it’s a 5 minute walk from the beach and you can barely see the ocean over the canopy of the trees, save your money and go for a garden view instead. ? Bugs: The property is swarming with flies, and I left covered in itchy bites. This is unacceptable for a high-end resort. ? Accessibility issues: The long walks to the pool and beach are not suitable for guests with mobility challenges. ? Basic toiletries: The refillable shampoo and conditioner dispensers felt cheap and unsanitary for a resort at this price point. Final Thoughts While the staff’s excellent service and a few thoughtful amenities kept this from being a total disaster, the overall experience was hugely disappointing. This resort is far from its former glory and doesn’t justify its exorbitant rates. Until significant renovations are made, I can’t recommend this property for anyone seeking a true luxury experience.
酒店回复：
Dear NessaNYC, We are saddened to read that we did not meet your expectations during your recent stay with us. I sincerely appreciate your honest feedback on various aspects of the resort's amenities and services. Your feedback will serve as a source of guidance and inspiration for us to achieve higher standards of excellence. We hope we will have another opportunity to welcome you back on your next visit to Turks and Caicos for a true COMO experience.
Guest（情侣） 2024-06-01
Probably the best beach in the Caribbean. 2 amazing pools. One heated to perfection. Food is absolutely top notch. Gluten free options. Vegan options. As well as seafood and land options. Rooms are clean and we slept well and relaxed every night. Enjoyed anamazing massage at the COMO Shambala Spa. Spa facilities are excellent with an amazing Jacuzzi. Staff and wonderful an very attentive. If you're looking for a place that has all the luxuries while being able to just kick back and relax all day, this is it. No need to wake up early rushing to get pool or beach chairs. Thank you for a wonderful experience Como Parrot Cay
酒店回复：
Dear Princeoftheglobe, Thank you for sharing your travel experience at COMO Parrot Cay with other Trip Advisor users. We are delighted that you had a pleasant experience at COMO Parrot Cay. You have so perfectly described our resort and services. Your expressive review of our services is a testament to our wonderful team who went out of their way to give our guests the ultimate experience. We have shared your feedback with the rest of the team and I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence. Once again thank you for taking the time to give us a rave review and for spending your time at COMO Parrot Cay. We look forward to welcoming you back.

鹦鹉洲COMO酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（独自旅游） 2025-05-01

Guest（情侣） 2025-03-01

Guest（家庭旅游） 2025-02-01

Guest（情侣） 2024-11-01

Guest（情侣） 2024-06-01

客户评价由实住客人提供的真实点评