客户评价
由实住客人提供的真实点评
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The place looks nice. But our room at the top floor was a bit disappointing. The bathroom does not have a good exhaust system. The power circuit from adjacent room disrupts our room’s electrical supply. The hotel food is nice and the team are very friendly and helpful.
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Comfortable room and a great small bar for an evening meal and an excellent breakfast in the restaurant in the morning.
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Breakfast staff were excellent. Breakfast was excellent.
We had a couple of complaints about the room. but overall stay was very good.
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The friendly and helpful staff went out of their way to make our stay wonderful.
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Room was freezing cold, door handle fell off.
Staff were very helpful however and delivered radiators to the room. But it was not a cozy night.
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Our room (Queen Anne) should have been wonderful as it overlooks the gardens and lake and is very comfortable. However, it had been shown that afternoon to a couple planning their wedding and had not been cleaned: there were unspecified liquid spills on two surfaces and the floor needed vacuuming. The rose petals on the bed were fine, though rather unexpected ...! The toiletries are disappointing for a hotel that could go for a more luxury experience.
We ate at the restaurant, both dinner and breakfast. The music was too loud and way too much unrestful jazz: inappropriate to the setting. Service was mixed: the young chap who checked us in was great, but the evening staff seemed tired and bored and not really wanting to be there. Breakfast staff were very friendly.
Overall, it is a great location, especially for the airport; these are easy fixes so I would hope would be addressed.
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Property grounds and main areas are amazing, unfortunately we were in room 50 ,on the side of the wall. Room was in need of painting and cleaning,and a general spruce up.
The bar and dining room were fantastic, and the staff are a credit to the hotel. Breakfast and dinner were excellent
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We stayed at the gate house and it was very dated and cold with some black mould around shower and windows
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Old & outdated
Whilst the hotel is set in nice grounds & is a charming old building it really requires some updating & maintenance. Booked a junior suite which has the potential to be good it just falls short. The room was very shabby, furnishing was very old suffered, basic and really needed some tlc. The curtains were ripped & can’t be drawn fully, dust around the room and lots of marks on the floor, furniture with a very old faded sofa, stains in y bathtub. The bed itself wa comfortable the pillows were very uncomfortable. The carpet in the hall ways is very dirty & everything is just really run down. Restaurant needs to be pre booked which is very unfortunate as you can’t without a reservation and really not ideal at all. Whilst I appreciate upkeep on an older building is a lot this hotel was just disappointing.
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We were woken up quite early by sirens, this is next to a busy road. It was a lovely stay though
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斯托克城广场预订电话：+8620-86009099
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其他咨询：+44-1753534790 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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斯托克城广场地址：
Stoke Place, Buckinghamshire, Stoke Grn, SL2 4HT 斯劳, 英国
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