Thank you for sharing your experience. We’re glad to hear you enjoyed your stay at the hotel. We’re very sorry to hear about the issues with ******* charges. Unfortunately, we don’t handle third-party bookings directly, but we recommend contacting ******* customer service to resolve any extra charges and request a refund. We hope the situation is resolved quickly and that you’ll consider staying with us again.
Thank you for your kind review! We're delighted to hear you enjoyed our clean rooms, excellent customer service, and convenient location near the Zócalo, stores, and dining options. We hope to welcome you back soon for another great stay!
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our clean rooms, comfortable beds, fully equipped bathrooms, and buffet service. Our team takes pride in providing exceptional service, and your kind words mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back soon!
Thank you so much for your kind words! We’re delighted to hear that you enjoyed your clean and comfortable room throughout your stay. Our housekeeping team works hard to maintain high standards, and your recognition means a lot.We’re also thrilled to know that our staff made you feel welcome and that you enjoyed your time with Raul at the restaurant — we’ll be sure to share your compliments with him!We look forward to welcoming you back on your next visit to Mexico City.
?Muchas gracias por su excelente comentario! Nos da mucho gusto saber que disfrutó la amabilidad de nuestro equipo, así como la limpieza y comodidad de las habitaciones.Nos alegra también que haya destacado el aire acondicionado, especialmente en temporada de calor, y que nuestra ubicación céntrica haya sido conveniente para su visita. Estar a pocas cuadras del Zócalo y la Torre Latinoamericana, además de contar con fácil acceso a metro, autobuses y metrobús, es sin duda una gran ventaja para explorar la ciudad.Será un placer recibirle nuevamente en su próxima visita. ?Le esperamos pronto!
この度はご宿泊いただき、また详细なご感想をお寄せいただき诚にありがとうございます。歴史地区の中心という立地や、メトロポリタン大圣堂やラテンアメリカタワーなどの観光地へのアクセスの良さをお楽しみいただけたとのこと、大変嬉しく思います。周辺でのお买い物も含め、快适にお过ごしいただけたようで何よりでございます。また、チェックイン时の対応や、お荷物のお预かりサービスについてお褒めのお言叶をいただき、スタッフ一同大変励みになります。清洁さについてもご満足いただけたとのこと、安心いたしました。一方で、ジャグジーのお汤が出るまでにお时间がかかった点や、バスタブの栓につきましてはご不便をおかけし申し訳ございません。いただいたご意见は早速担当部署と共有し、改善に努めてまいります。贵重なご意见をありがとうございました。またメキシコシティにお越しの际は、ぜひお迎えできますことを心よりお待ちしております。
Thank you for taking the time to share your detailed feedback. We are pleased to know that you appreciated the cleanliness of our hotel and its convenient location for exploring the historic center of Mexico City.At the same time, we sincerely regret that several aspects of your stay did not meet your expectations. We apologize for the discomfort related to the room features, hot water, internet service, and for any interactions with our staff that may have felt unwelcoming. This is certainly not the level of service we strive to provide, and your comments have been shared with the corresponding teams for review and improvement.We truly value your feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you again in the future and offer you a more comfortable and pleasant experience.
Thank you so much for your wonderful review and perfect ratingWe’re thrilled to hear that you enjoyed your stay in our Suite and that our staff made your experience even better. It’s great to know you appreciated the spacious room, the view, and our convenient location near the Zócalo and dining options.Your recommendation means a lot to us, and we look forward to welcoming you back for another amazing stay soon!
