NOI威塔促拉酒店-住客评论

Guest（Couple） 2026-02-01
Motorized curtains difficult to operate if working. Smart tvs with Roku.. had to call in 3 separate occasions for support. No air extraction in bathrooms. Deficient room and bathroom cleaning.. not terrible but lacking.. Generally it is not 5 star quality or value for money.
Guest（Couple） 2026-02-01
The rooms are very clean, although did smell like someone had smoked there before. Overall great Hotel, rooms are large and very comfortable. Would stay there again
Guest（其他） 2026-02-01
O quarto tem um tamanho ótimo, super limpo, café da manh? bom e localiza??o perfeita
Guest（Family） 2026-01-01
noisy room because of the AC. the staff: regular.
酒店回复：
Agradecemos su feedback estimado Claudio. Haremos llegas su rese?a a las áreas involucradas. Que sea una buena tarde
Guest（其他） 2026-01-01
A equipe foi gentil. Mas, funcionando com menos pessoas. O hotel tem uma estrutura boa, mas realmente falta manuten??o.
酒店回复：
Agradecemos gentilmente su rese?a. Esperamos que tenga una buena tarde.
Guest（Other） 2025-12-01
Exelent and smood check in. Customer service is top notch. Pool and restaurant on the roof with great view and food. Room was fantastic (suite). The view was amazing. All in all a great hotel. Would like to stay again.
酒店回复：
Estimado Matias buenas tardes, agradecemos enormemente su gran valoración. Esperamos pueda volver a visitarnos. Cordialmente, equipo Noi
Guest（其他） 2025-12-01
Habitación grande, desayuno excelente, check-in quien me atendió bien pero la jefatura ni idea en que estaba - desaparecía nomas y por eso tuvimos que esperar un buen rato mientras se atendía la familia anterior.
酒店回复：
Estimado Nicholas gracias por su gentil rese?a. Valoramos los comentarios de nuestros huespedes. Esperamos pueda volver a Noi Vitacura.
Guest（Business traveler） 2025-11-01
The gym was terrible. Other than that it was great.
酒店回复：
Srta. Susana buenas tardes, Gracias por confiar en nosotros. Agradecemos su rese?a. Cordialmente, equipo Noi
Guest（Business traveler） 2025-10-01
I have stayed here before, and it was a pleasant hotel experience. Now it is not. There is a significant lack of maintenance; the rooms are in disrepair. My window curtain didn't work properly, so I couldn't close it completely. The night lamp on the bedside table didn't work. The USB port to charge the phone (that was on a digital radio on the night table) didn't work. The handle of the bathroom sink came apart when turned on. The AC broke 2 times; the last night was so hot, and it wouldn't cool the room. The key to the room kept failing, so I had to come down several times so it could be reactivated. The gym was also in disrepair, didn't provide any towels or cups to drink from the water dispenser. The staff was nice but mostly inefficient. I would not stay here again until I know there has been a major refurbishment. The area is great, with many restaurants, stores and a beautiful mall close by, very walkable, but there are other hotels in the area which I will choose for next time. It is really a shame that a nice hotel like this is in such a bad state.
酒店回复：
Estimada stra. Hilda, nos disculpamos por no haber cumplido sus espectativas. Espero nos de una oportunidad mas para poder brindar un mejor servicio. Cordialmente. Equipo Noi
Guest（其他） 2025-09-01
Excelente experiencia ? Escapada de relax en Noi Vitacura ? Buscábamos descanso y lo encontramos ???♀????♂?. Su spa es un imperdible: piscina temperada, sauna seco y húmedo, además de infusiones de cortesía que completan la experiencia. El personal fue muy amable en todo momento y el desayuno estuvo a la altura. ??? En el almuerzo disfrutamos del restaurante Tramonto, con una propuesta rica y vistas privilegiadas hacia la torre Gran Costanera Center ??. Un lugar perfecto para desconectar en plena ciudad.
酒店回复：
Estimada Amapola, es un gusto recibir su excelente rese?a. Nuestro equipo estará feliz de darle la bienvenida nuevamente cuando lo desee.

NOI威塔促拉酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（Couple） 2026-02-01

Guest（其他） 2026-02-01

Guest（Family） 2026-01-01

Guest（其他） 2026-01-01

Guest（Other） 2025-12-01

Guest（其他） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（Business traveler） 2025-10-01

Guest（其他） 2025-09-01

客户评价由实住客人提供的真实点评