波城体育馆美居酒店(H?tel Mercure Pau Palais des Sports)-住客评论

Guest（商务旅客） 2024-12-01
J'ai eu très froid Les chambres sont très mal chauffées 18 °c à mon arrivée et malgré le chauffauge au maximum après le repas la température est montée seulement de 1.5°c trop peu. Et le matin eau tiède dans le douche. Déplorable compte tenu du tarif
Guest（其他） 2024-12-01
Bonjour, ayant séjourné plusieurs fois dans cet h?tel il est très confortable et c'est un très bon h?tel pour séjourner dans la région, l'accueil est très bon même tard le soir, merci aux équipes du dimanche ! le petit déjeuner est complet et de qualité et le restaurant propose de belles choses la literie est confortable et les oreillers à mémoire de forme très bon. Je reviendrai donc merci
Guest（Business traveler） 2024-08-01
Stayed for a business trip in the area in July. Room well appointment, and air con needed in the heat wave! Food for very nice from restaurant. Small pool but didn't use it, had some lounge chairs etc around it and looked very nice. Would stay here again.
酒店回复：
Dear Alan, We very much appreciate your comments regarding your stay at the H?tel Mercure Pau Palais des Sports. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us Regards
Guest（Other） 2024-08-01
Very impressive one night stay. As Silver Loyalty Member we enjoyed our hospitality kirs. The rooms were immaculately clean and all the staff we encountered smiled and were very helpful providing excellent service. Food in restaurant and at breakfast was plentiful with good choices.
酒店回复：
Dear customer, We very much appreciate your comments regarding your stay at the H?tel Mercure Pau Palais des Sports. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us Regards
Guest（商务旅客） 2024-07-01
Descendu lors d'un séminaire dans cet h?tel, nous avons été très bien re?u. Les chambres sont très confortables,rien à redire sur la propreté, la salle de réunion était très bien. Le déjeuner pris à l'h?te était délicieux. Bonne expérience.
酒店回复：
Chère cliente, Un grand merci pour toutes ces étoiles suite à votre séjour à l'H?tel Mercure Pau Palais des Sports. Je suis sincèrement heureux d'apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés. Au plaisir de vous recevoir de nouveau. Belle journée Beno?t DURAND - Responsable Communication
Guest（商务旅客） 2024-06-01
Toutes mes félicitations à l’équipe de cet établissement car tout s’est très bien passé. Bon surclassement Platinum a été pris en compte et j’ai pu séjourner dans une suite où tout était parfait, calme et propre. C?té petit déjeuner c’est très complet, fruits frais et ce que l’on peut trouver d’habitude, C?té checkin, check Out, c’est rapide et toujours avec le sourire. Point fort de cet h?tel qui dispose d’un parking gratuit
酒店回复：
Cher client, Nous sommes absolument ravis de lire votre commentaire élogieux. Vous ne pouvez pas imaginer à quel point il nous fait chaud au c?ur. Nous sommes ravis d'apprendre que vous avez adoré chaque moment de votre expérience au Mercure Pau Palais des Sports et notre Restaurant La Basse-Cour, de la cuisine à l'ambiance. Nous nous effor?ons de faire en sorte que chaque plat soit préparé avec soin et amour, et que chaque client se sente accueilli et apprécié. Nous sommes très heureux que vous ayez apprécié le fruit de nos efforts. Si vous avez des amis ou des proches qui apprécient une bonne cuisine dans une ambiance chaleureuse, n'hésitez pas à leur parler de nous. Merci encore pour vos aimables paroles, nous avons hate de vous revoir ici à Pau.
Guest（Couple） 2024-04-01
There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
酒店回复：
Dear Jane,Thank you for your suggestions that will allow us to improve our services.Best regards,
Guest（Family） 2024-03-01
There is ample car parking space right in front of the hotel which is not far from the motorway. We were made welcome and the all the staff we met were accommodating and helpful. Although our room was smaller than expected it was clean and attractive and to compensate for size had a large TV screen. There was no writing table, but the bed was comfortable, and the bathroom was clean and bright. It is a peaceful location. There is an attractive swimming pool, but we did not use it. Dinner in the restaurant was extremely good, the food excellent and we enjoyed our stay. Dogs were allowed in the restaurant which might not please everyone. The hotel is well placed to visit Pau which is only ten minutes away by car.
Guest（Family） 2024-03-01
Quiet and comfortable, this place is just on the outskirts of the city and close to the highway access. Ideal for a night stop, the room was small, clean and clear, with a good bathroom. The service from check-in to departure was courteous and efficient from all the staff. Nice swimming pool, cool and quiet, enjoyed by this kind of hot weather. Good coffee at the bar. A good experience.
酒店回复：
Dear customer, We very much appreciate your comments regarding your stay at the H?tel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Guest（Couple） 2024-03-01
I had an absolutely fantastic stay at the this hotel. The staff was incredibly welcoming and attentive, making me feel right at home. The room was not only comfortable but also impeccably clean. The attention to detail in the service truly set this hotel apart. I can't wait to return and experience their hospitality again. Thank you for making my stay so memorable!
酒店回复：
Dear customer, We very much appreciate your comments regarding your stay at the H?tel Mercure Pau Palais des Sports. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beno?t DURAND - Guest Services

波城体育馆美居酒店(H?tel Mercure Pau Palais des Sports)

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2024-12-01

Guest（其他） 2024-12-01

Guest（Business traveler） 2024-08-01

Guest（Other） 2024-08-01

Guest（商务旅客） 2024-07-01

Guest（商务旅客） 2024-06-01

Guest（Couple） 2024-04-01

Guest（Family） 2024-03-01

Guest（Family） 2024-03-01

Guest（Couple） 2024-03-01

客户评价由实住客人提供的真实点评