Dear nabtd,Thank you very much for sharing your positive feedback.We are delighted to know that you had a comfortable stay and enjoyed our delicious breakfast. It is also wonderful to hear that you found our location and facilities well suited for both business travelers and shopping enthusiasts.Your kind comments are truly appreciated, and we look forward to welcoming you back to The Reverie Saigon for another enjoyable stay.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Oksi555,Thank you very much for sharing such a detailed and wonderful review of your recent stay with us.We are truly delighted to know that your experience was fantastic from arrival to departure. It is a pleasure to hear that you enjoyed your room with its beautiful views, our amenities, and the attentive service provided by our team. Your compliments on the hotel’s interior design and the spa facilities mean a lot to us, as we strive to create a truly distinctive and luxurious atmosphere for our guests.We are also pleased that you enjoyed the Pho as well as our prime location with convenient access to the city’s main shopping destinations. Your kind recognition of our bell desk team and the positive attitude of our staff is sincerely appreciated and will be shared with everyone.Thank you for your generous words and for saying you will definitely return. We very much look forward to welcoming you back to The Reverie Saigon for another exceptional stay.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Woyirandanding,Thank you for your wonderful review. We are delighted to know you had such a satisfying experience and enjoyed our prime location, especially the beautiful ***** New Year fireworks view from your room.It is also very rewarding to hear your kind words about our Front Office and Housekeeping teams, and that you appreciated the festive chocolates prepared for the occasion.We truly look forward to welcoming you back on your next visit to Vietnam.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly sorry to learn that your stay did not meet your expectations and sincerely apologize for the discomfort and frustration you encountered.Please accept our apologies for the unpleasant odor upon entering your room. Your comments regarding the air-conditioning system and ventilation have been shared with our Engineering team for immediate inspection and corrective action. We are also very concerned to learn about the maintenance issues in the bathroom. This is certainly not the standard we strive to uphold, and your feedback has been escalated to the relevant departments for thorough review.Regarding breakfast service, we regret the shortcomings you experienced. Your remarks have been shared with our Food & Beverage management for further training and service improvement.We fully understand your disappointment, especially in light of the room rate, and we sincerely regret that your experience did not reflect the value and quality associated with The Reverie Saigon. Your feedback is taken very seriously, as it helps us identify areas that require immediate attention and improvement.Thank you again for bringing these matters to our attention. We truly hope to have an opportunity to restore your confidence in our hotel in the future.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Valued Guest,Thank you very much for sharing your feedback.We are pleased to hear that you enjoyed our convenient location, with easy access to nearby eateries and attractions, as well as the spacious comfort of our rooms. It is wonderful to know these aspects enhanced your stay.We truly appreciate your kind comments and look forward to welcoming you back to The Reverie Saigon in the future.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our service and found our central location convenient for exploring the city’s main attractions on foot.We truly appreciate your kind comments and look forward to welcoming you back to The Reverie Saigon in the near future.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Texas Longhorns92,Thank you very much for your wonderful review. We are delighted to hear that your stay at The Reverie Saigon was a truly luxurious experience and that you appreciated our magnificent décor, elegant furnishings, and breathtaking river views.It is also gratifying to know that our central location and the courteous, accommodating service of our team enhanced your stay. Your kind words mean a great deal to us, and we are thrilled to hear that you plan to stay with us again.We look forward to welcoming you back for another exceptional experience.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear 杨古古,Thank you very much for your kind review. We are delighted to know that you enjoyed the luxurious atmosphere, appreciated the complimentary minibar, and found our service quality to be excellent.Your positive feedback is truly encouraging to our team, and we sincerely hope to have the pleasure of welcoming you back to The Reverie Saigon for another memorable stay.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear AreBis,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed every detail of your stay, from our breakfast selection to the service provided by our team. Your kind words mean a lot to us, and we look forward to welcoming you back to The Reverie Saigon for another exceptional experience.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
Dear Valued Guest,Thank you very much for sharing your feedback. We are delighted to hear that you had a convenient and comfortable stay with us. It is wonderful to know that you enjoyed your gym session, found the breakfast buffet excellent, and appreciated the spacious room and comfortable bed, especially with the temperature set just right for a restful sleep.We are also pleased that our central location made it easy for you to explore the many nearby restaurants. We hope to welcome you back to The Reverie Saigon, and perhaps next time you will have the chance to enjoy our Pool as well.Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon
