Dear Suzanne, What a pleasure to read your lovely words — thank you so much for your continued trust and loyalty! It truly means a lot to us that you chose to return once again, even for a short stay, and that you enjoyed the atmosphere, entertainment, and our friendly team. We’re happy to know you loved the sunsets, the cava by the beach, and the little positive touches in the room. Although it’s sad to say goodbye for now, we’re excited about the upcoming refurbishment and can’t wait to welcome you back in 2027 to discover the new Palmyra! With warm regards, Eliana, Hospitality Manager
Dear Bill, Thank you very much for sharing your detailed feedback about your stay at Palladium Hotel Palmyra. We are pleased to hear that you had a great time and enjoyed the friendliness of our team, the cleanliness of the rooms, the buffet, and the pool and beach facilities. It’s wonderful to know that the overall experience met your expectations and that you appreciated the inclusions of your all-inclusive package. We also appreciate your honest comments regarding your room and some of the facilities. Please accept our apologies for the inconvenience with the bedding, air conditioning, heater, and shower setup. Your observations are extremely valuable, and we will share them with our team to see how we can improve for future stays. We are happy to hear that despite these issues, you would consider returning. We would be delighted to welcome you back and ensure an even more comfortable experience on your next visit. Warm regards, Eliana, Hospitality Manager
Beste Ferdyvg_2018, Hartelijk dank voor uw mooie beoordeling! We zijn blij te horen dat u heeft genoten van de ontspannen sfeer, ons zwembad en de ligging aan de boulevard met de vele restaurants en bars. Het is ook fijn om te weten dat u tevreden was met ons all-inclusive concept en de uitgebreide eetmogelijkheden. Uw positieve woorden over onze vriendelijke medewerkers zullen we zeker met het team delen — dat doet ons altijd veel plezier. We hopen u in de toekomst weer te mogen verwelkomen voor nog een heerlijke vakantie bij Palladium Hotel Palmyra! Met vriendelijke groet, Eliana, Hospitality Manager
Cari Luigi e Isabella, Grazie di cuore per aver condiviso la vostra esperienza e per la vostra fedeltà al Palladium Hotel Palmyra. Siamo davvero felici di sapere che, nonostante le vostre tre visite in mesi diversi, il nostro personale sia riuscito a farvi sentire sempre come a casa; questo è per noi il più grande riconoscimento del nostro lavoro. Le vostre parole ci riempiono di gioia e ci motivano a continuare a offrire un servizio eccellente e caloroso. è stato un vero piacere avervi con noi e speriamo di accogliervi ancora molte altre volte in futuro. Un abbraccio caloroso da tutto il nostro team! Eliana & Team Palladium Hotel Palmyra
Querida Amalia, ?Muchísimas gracias por tus palabras tan bonitas! Nos ha emocionado leer tu rese?a y saber que a lo largo de todos estos a?os hemos podido ser parte de tus recuerdos y experiencias felices. Nos llena de orgullo saber que nuestro equipo, con su dedicación y sonrisa diaria, ha logrado crear ese vínculo especial contigo. Nos entristece también despedirnos de esta etapa, pero nos alegra haber compartido tantos momentos contigo. Para mí, personalmente, ha sido un verdadero honor conocerte y compartir tantos buenos ratos. ?Tu reconocimiento me llega al corazón! Gracias de nuevo por tu confianza y cari?o, y por recomendarnos de corazón. ?Nos vemos en 2027! Un fuerte abrazo, Eliana, Hospitality Manager
Querida Mari R, Muito obrigada por suas palavras t?o carinhosas! Fico imensamente feliz em saber que sua estadia conosco foi t?o especial e que conseguimos tornar seu aniversário inesquecível. Foi um prazer pessoal para mim preparar o champanhe e o cart?o para você, e saber que isso te emocionou me deixa muito feliz. Espero que leve consigo lindas lembran?as, e será um prazer enorme recebê-la novamente no futuro! Com carinho, Eliana, Hospitality Manager
Dear John, Thank you very much for choosing and recommending Palladium Palmyra Hotel and for sharing your recent experience with us on TripAdvisor. We are happy to know that you enjoyed our facilities, the perfect location, and especially the friendliness of our team, both at the pool bar and at the reception. It is also wonderful to hear that you were pleased with our food. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back anytime soon. Warm regards, Eliana, Hospitality Manager
Dear georginaf744, Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly pleased to read your kind words about our hotel facilities, the cleanliness of the rooms and common areas, as well as your enjoyment of our entertainment, especially the saxophone and DJ performance. Your compliments mean a lot to our team. We are, however, very sorry to hear that your overall experience of San Antonio was not what you expected. We fully understand how external factors outside the hotel can affect your holiday experience. Unfortunately, as you rightly mentioned, this is something beyond our control, though we regret that it impacted your impression of the destination. We sincerely hope that despite this, you were able to enjoy moments of relaxation and memorable experiences during your stay at our hotel. Should you ever decide to return to Ibiza in the future, it would be our pleasure to welcome you back and help you discover other areas of the island that may better suit your expectations. Warm regards, Eliana, Hospitality Manager
Dear Helen, Thank you very much for sharing such a detailed and thoughtful review of your stay at Palladium Hotel Palmyra. We are pleased to hear that you enjoyed our location overlooking San Antonio Bay, as well as the cleanliness of the hotel and the quality of your room. We appreciate your feedback about the lively atmosphere and the range of entertainment offered during your stay. Indeed, our hotel aims to provide a vibrant and enjoyable experience, while maintaining a comfortable environment for all our guests. It is wonderful to know that, despite the active scene, you felt comfortable and well cared for. Your kind words about our staff, dining options, and attention to detail are very much appreciated. We will be sure to share your compliments with our team. We hope to welcome you back in the future for another memorable stay in Ibiza! Kind regards, Eliana, Hospitality Manager