Cher Monsieur/Madame,Nous tenons à vous remercier pour votre récent séjour parmi nous, et d’avoir pris le temps de partager votre expérience. Vos commentaires et suggestions nous sont très importants pour l’évaluation et l’amélioration continue de la qualité de nos services dans notre quête de l'excellence.Nous sommes désolés de ne pas avoir répondu à vos attentes concernant les autres aspects mentionnés et comprenons vos points de vue et préoccupations. Vos commentaires ont été pris en considération et nous pouvons vous assurer que des mesures correctives seront prises concernant les points nécessitant une amélioration.Encore une fois, merci d'avoir choisi The Residence Mauritius, de nous avoir donné l'opportunité de mieux comprendre votre expérience et nous espérons avoir l'opportunité de vous accueillir à nouveau dans un futur proche.Bien à vous, La Direction
Dear Madam, It’s a pleasure to read your amazing review. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
Dear Sir/Madam,It’s a pleasure to read your amazing review. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We are so appreciative of your valuable comments and suggestions which are essential for us to measure and continue improving our service quality to the excellence for our guests. On the other hand, we are sorry that we did not meet your expectations over the mentioned matter and understand your views and concerns. All your comments have been reviewed and we can assure you that actions will be taken to rectify the parts that require improvement. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
Dear Sir/Madam,We would like to thank you for taking the time to share your comments. We are very pleased to read that you have had a wonderful stay. Your valuable motivational comments will no doubt assist us in our objective to consistently strive to better serve our guests. We reiterate our sincere thanks for your trust in The Residence Mauritius and look forward to the pleasure of welcoming you in a not too distant future. Kind regards, The Management