鲁辛城堡水疗酒店-住客评论

Guest（情侣） 2026-02-01
Friendly and professional staff, always happy to help. The rooms are good sized and clean, buffet style breakfast available with dietary options available.
Guest（Couple） 2026-02-01
Another great stay at the castle. Room very warm and clean and staff very friendly as always!
酒店回复：
Thank you for your lovely feedback! We hope to see you again soon!
Guest（Couple） 2026-01-01
Yet another amazing stay at the Castle! As usual room is always clean and warm, staff always friendly. See you again in a couple of days!
酒店回复：
Thank you for your lovely review! We look forward to seeing you again.
Guest（Couple） 2026-01-01
Staff lovely, friendly and helpful. Food very nice as was the service. DSpa good value for money and restful, the outside hot tubs in the snow great fun. Room clean and tidy, decor a little tired but then again it is an 800+ year old building! did not at all detract from our stay
酒店回复：
Thank you for your lovely review, we hope to welcome you back again soon.
Guest（商务旅客） 2026-01-01
Breakfast was not worth ￡20 and considering the plumb tomatoes were cold and the other items were warm only I weren’t impressed. Breakfast starts at 07:30 hrs but was not on time any of the days I intended was another letdown, on the Friday ’my last day’ I went to breakfast at 07:30 hrs and waited 10 mins only for them to tell me they were taking orders for breakfast only so I missed out as I had the be at work from 08:00 hrs. Not impressed with this place at all, I won’t be going back.
酒店回复：
Thank you for taking the time to share your feedback. The information will be shared with the relevant departments. Your experience is important to us and all feedback is appreciated to help us improve guest experience moving forward.
Guest（Other） 2025-12-01
All the staff were very friendly and couldn’t have been more helpful nothing was too much trouble and they made our stay lovely
酒店回复：
Thank you very much for your great review! We hope to see you again soon.
Guest（Other） 2025-12-01
The room was very very tired , chipped bath, windows that don’t fully close, tea and coffee facilities closed in a filthy dingy cupboard, booked a double room for our wedding anniversary and we were given a room with two single beds pushed together. Would not return and would not recommend really disappointing stay
酒店回复：
Thankyou for your feedback, i will ensure this is passed onto management for them to look into.
Guest（与好友旅游） 2025-07-01
Room very basic not as advertised . over grown with ivy out side, coffee cup dirty , bathroom was near the toilet so everything so wet ( wet room)
酒店回复：
Thank you for your feedback, My apologies for the standard of the room and bathroom and poor cleanliness re the coffee making facilities. Your comments have been passed to the Hotels Management team for action
Guest（其他） 2025-06-01
Alles in die Jahre gekommen, dringendster Sanierungsbedarf in allen Bereichen. Frühstück unterste Qualit?tsstufe, Spa unterirdisch und das ganze riecht modrig. Positiv ist die Umgebung zu bewerten.
酒店回复：
thank you for your feed and apologies for any disappointments
Guest（家庭旅游） 2025-06-01
Nice place and this hotel have many peacocks, it’s lovely hotel but no lift if you have heavy baggage you should ask for first floor.

鲁辛城堡水疗酒店

客户评价 由实住客人提供的真实点评

Guest（情侣） 2026-02-01

Guest（Couple） 2026-02-01

Guest（Couple） 2026-01-01

Guest（Couple） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（与好友旅游） 2025-07-01

Guest（其他） 2025-06-01

Guest（家庭旅游） 2025-06-01

客户评价由实住客人提供的真实点评