布拉格全景酒店-住客评论

Guest（与好友旅游） 2025-09-01
这次跟朋友来布拉格旅游入住的这家酒店随机选的没有想到有惊喜首先前台工作人员非常有礼貌其次酒店内设施相当齐全而且房间面积以及床都很舒服是一次很好的入住体验而且离机场不算远下次再来布拉格还会再入住
酒店回复：
Dear Mike,We are pleased to see such a nice review from you. We appreciate your positive feedback, and mostly that you had an enjoyable stay in our hotel. Once again thank you for such a kind review, and we hope that we will really have a chance to welcome you in Panorama Hotel Prague again!Kind Regards, Ivan Dvo?ák, General Manager
Guest（独自旅游） 2025-08-01
It looks great at first online but in reality everything is an add on. So the room is sufficient, clean but has an old feel and energy and outside a droning motor all night. There’s nothing panoramic about being on the 5th floor - it certainly doesn’t feel 4 star.. All in all ok for a stay but little feel of Prague or Czech Republic.
酒店回复：
Dear Guest,Thank you for your review, especially if your stay did not fulfil your expectations. We are sorry if there was any confusion with the room type, but the superior room is the "simpliest" room category based in the lower floors, so we do not promise a panoramic view to our guests who do book the superior rooms. We hope that the situation is a little clearer to you now, and once again thank you for your feedback.Best Regards, Ivan Dvo?ák, General Manager
Guest（家庭旅游） 2025-08-01
Die Hotel is super nice, the personal or employees are great friendly and helpful especially the frontdesk especially ms. Adela, who’s not tired to explain and help me and other guest . The spa area is nice as well. Breakfast selection is great, the room is nice the paninis view and also the bed is comfortable to sleep right after a long day of walkingWe will definitely comeback again.
酒店回复：
Dear Annalyn,Thank you for your very nice review. We are sincerely pleased that you were fully satisfied with your stay, but mostly we greatly appreciate your loyalty and the fact that you would return to our hotel. We value guests like you immensely, and we will do our best to make each of your stays with us as pleasant as possible! Once again thank you for staying in Panorama!Sincerely, Ivan Dvo?ák, General Manager
Guest（情侣） 2025-07-01
Service très efficace. Malgré notre arrivée matinale, ils nous ont trouvé directement une chambre prête à accueillir les bagages sans supplément. La literie était excellente . Dommage que la déco soit un peu vieillissante, comme les meubles de la salle de bain qui avaient visiblement quelques années au compteur. Le petit dej buffet était globalement satisfaisant. La qualité (particulièrement des viennoiseries) n'est pas extraordinaire mais c'est compensé par un large choix. Attention car cet h?tel sert de base d'accueil pour des voyages organisés et certains jours il fallait s'armer de patience pour le petit déjeuner et l'ascenseur quand une dizaine de cars sont garés sur le parking. Déception car la station de métro située à c?té de l'h?tel est fermée pour travaux et l'accès au centre ville se fait donc en tram, ce qui prend plus de temps. Prix des installations piscine et spa un peu exagéré (21 euros par jour par personne) si ce n'est pas compris dans le tarif de la chambre.
酒店回复：
Dear Frédéric Quewet,Thank you for your review. We appreciate your feedback, and that you took your time to write us a review, even if some aspects were not absolutely perfect. Once again thank you for sharing your opinion with us, and we really look forward to welcoming you in our hotel again!Best Regards, Ivan Dvo?ák, General Manager
Guest（商务旅客） 2025-07-01
房间不错，床非常大，有冰箱。最大问题是健身房和游泳池竟然还要单独收费，第一次碰到。旁边就是一个大商场，吃饭购物都非常方便。
酒店回复：
Dear Nukie,Thank you for your review. When it comes to the mentioned wellness fee - we are sorry if you were not given a proper information about your reservation from the provider of your stay (the platform you had booked and bought your stay through) - not all the rooms have the SPA entrance automatically included, since the rooms (and the room’s packages) and their prices differentiate by the level of services automatically included. We hope the situation is clearer to you now and we will be very happy to see you back in Panorama!Kind Regards, Ivan Dvo?ák, General Manager
Guest（情侣） 2025-03-01
My boyfriend and I stayed at Panorama for a weekend. Hotel looks lovely, however we had a bit of a issue with our booking. The hotel has a swimming pool and spa. When I made the reservation it wasn’t clear that there was an addition charge to use the swimming pool. So when we went to use the swimming pool we’ve been advised that we needed to pay. We pointed this out to the manager, who has been really helpful. They saw the it wasn’t very clear that there was an addition charge for the use of the Spa so they agreed to give us a complementary day. Other than that we didn’t have any issues. Hotel looks nice and it’s not too far effrontery amenities.
酒店回复：
Dear PearlTravels,Thank you for your feedback - we always try to reach the highest level of customers satisfaction, so knowing the opinion of our guests is crucial to us. We are sorry if you were not given a proper information about your reservation (what is really included) from the provider of your stay - meaning the platform you had booked and bought your stay through. We are really sorry for that, since we always clearly inform our guests what is included in their reservation with us, but not all the parties do the same, unfortunately. We hope that the rest of your stay was pleasant, and we will be happy to see you back in Panorama!Best Regards, Ivan Dvo?ák, General Manager
Guest（情侣） 2024-12-01
????? ??? ?? ??? ?? ? ?????? ? ?? ??? ????? ?????? ????? ????????. ??? ?? ?????? ???? 5??? ??? ?? ?? ???? ??? ??????. ???? ?? ??? ???? ?? ??? ???, ??? ????? ??? ?? ????? ????????. ?? ? ?? ? ???? ???? :-)
酒店回复：
Dear Jiyoon,We are happy to see a nice evaluation of your stay with us. We are very sorry for the little inconvenience with the room type you wanted to change, but besides that we hope your stay with us was flawless!Sincerely, Ivan Dvo?ák, General Manager
Guest（情侣） 2024-12-01
最寄り駅は地下鉄のPankrác駅で、中心部からは少し离れています。ただ、最寄り駅からは徒歩5分程度で案外アクセスには困りませんでした。近くには駅直结のショッピングモールもあり、买い物も便利です。（私达が宿泊したのは大晦日と元日でしたので空いておらず误算でした…）ホテルはかなり年季が入っていますが、とても绮丽に手入れされています。また、スタッフの方のホスピタリティも高く、とても亲切でした。设备については仕方ない部分がありますが、シャワーヘッドとドライヤーがとても古く、シャワーの水圧やドライヤーの风量がかなり弱かったです。（日本では见ることがない制品でしたので、趣があって楽しめましたが…）この2つさえ新调していただければ更に快适に过ごせるはずです。ありがとうございました。
酒店回复：
Dear くろくり,We really appreciate your feedback. Even if not all the aspects of your stay were exactly what you wished for, we are really glad that you took your time to write us a review. We are sorry for the little inconvenience with the bathroom equipment, but besides that we hope that you had an enjoyable stay with us. We will be really happy to see you back!Best Regards, Ivan Dvo?ák, General Manager

布拉格全景酒店

客户评价 由实住客人提供的真实点评

Guest（与好友旅游） 2025-09-01

Guest（独自旅游） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（情侣） 2025-07-01

Guest（商务旅客） 2025-07-01

Guest（情侣） 2025-03-01

Guest（情侣） 2024-12-01

Guest（情侣） 2024-12-01

客户评价由实住客人提供的真实点评