客户评价
由实住客人提供的真实点评
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The location of this hotel is great. Its a short walk to Bullring Shopping Centre and the main train station. This is a typical 4-star hotel so facilities wise is typical of a comparable hotel. This is the second time we stayed in this hotel and we have booked to stay there again in February.
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Clean, but construction work at the main entrance.
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没空调，热的时候给了电风扇
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The ac is not really help, but there is a fan in the room.
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The staff was great, The room size is ok but the bathroom is not good because when you showered the water will splash out and almost flow out from the bathroom. Air conditioning is not working during my staying and it’s summer!??
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?环境很好，还有健身房 地理位置也不错 前台的美女特别漂亮
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It's my second time staying at the Clayton hotel. Comfortable clean room. Lovely food and drinks. Definitely enjoyed happy hour ??
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We travelled with 2 kids and booked a family suite. The room was spacious with a living room. Things seemed to be good. However, the staff were very impolite. As from the booking, there would have toiletries provided. However, we found there was no toothbrush/ toothpaste. Also, there were no slippers. We made request to the staff before dinner and she replied in cold tone and rude manner that we needed to pay for the toothbrushes. For the slippers, we were told it would be delivered to our room. However, nothing was received after our dinner. We went to follow up the matter and the staff rudely passed 2 slippers to us while we were in a group of 4!!! She then gave us another two after we said it once again we are a family of 4!!!!
We were told the drinks at minibar were free for consumption. However, the drinks were opened and put back in the fridge. Apparently staff did not do clean up thoroughly. And the kettle was rusty and we dare not to use it.
Further, there are road construction around the hotel and there is no place to stop the car for drop off.
In brief, the room is spacious and nice but the service and the room cleaning/ make up are terrible.
In view of the service, we would not be back again!!!
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Good location
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Love it here, cozy, convenient
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伯明翰克莱顿酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+44-121-7263200 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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伯明翰克莱顿酒店地址：
Clayton Hotel, Albert St, 伯明翰, 英国
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