深圳半山壹棠服务公寓-住客评论

Guest（家庭旅游） 2025-12-01
酒店位置在小山上，从地铁站走路有一点点陡但还好。酒店附近环境幽静，大堂十分舒服，闲日关系办理check in顺畅，值得一赞是大堂那位叔叔服务十分好，带我们上楼，帮我们拿行李，多次坐的士上落车主动帮我们开关车门或尾箱，有礼亲切，令我印象十分深刻值得表扬！房间算乾净，洗手盆/厕所/浴缸分开的设计个人很喜欢，有小露台。要批评的是空调不冷的，虽然已调到最低17度，但入住到离开房间都在30度以上，基本上没对着风口是热的。另外浴室玻璃门是透明，虽然一家人也有点不方便，希望能够改善。还有床偏小一点，其他都不错，自助早餐也几好食，价格70人仔酒店算不贵，而且餐厅环境几靓还开放6:30~10:00比较长时间，迟了起床也有得食。退房快捷，整体满意但空调问题要好好正视！
酒店回复：
尊敬的宾客，非常抱歉此次入住让您体验不佳，我们深感愧疚。冬季中央空调停供未提前标注告知，是我们的服务疏漏，我们已全面整改优化。盼您再给我们弥补机会，届时将为您提供专属房型与诚意礼遇，再次致歉，祝您万事顺遂。
Guest（Family） 2025-11-01
Thank u to Tina and Lucy at the reception for the great service. Always treated us very well and very polite.
酒店回复：
Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest（Family） 2025-11-01
The serviced apartment is situated in a really convenient location. About a 5 minute walk to the nearest station and a further 10 minute walk to the Sea World area with loads of dining options. The room was really clean and the staff were super attentive. Loved the service!
酒店回复：
Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest（Family） 2025-11-01
Not so far from MTR station. Cool balcony facade design. Though the hotel has some age, it looks like part of the hotel room has been newly renovated. Overall stay was pleasant.
酒店回复：
Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest（Family） 2025-10-01
The location was perfect — very close to Sea World! The room was in excellent condition, with clean and cozy bedding, and the kitchenware was well-prepared with a great variety of utensils, making it perfect for families. We used the swimming pool every day — it was long, clean, and well-maintained, good enough for professional swimmers to practice! Our kids absolutely loved it. Above all, Arina and Ula were exceptionally kind to our children and took care of them with great attention and warmth. Their kindness truly touched our hearts and made our stay even more memorable. We’d definitely love to come back!
酒店回复：
尊敬的宾客：您好！非常感谢您选择深圳半山壹棠服务公寓，并给予好评。我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供满意的居住体验，期待下次为您服务，祝您旅途顺利，生活愉快！宾客服务团队
Guest（Family） 2025-10-01
非常值得，安静，房间很大。门口的大叔会帮忙拉行李，五星级酒店都少有这样的服务了。以后来深圳继续住这家公寓，唯一要提升的就是酒店的洗衣机，换成洗烘分离的好很多。
酒店回复：
尊敬的宾客：您好！非常感谢您选择深圳半山壹棠服务公寓，并给予好评。我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供满意的居住体验，期待下次为您服务，祝您旅途顺利，生活愉快！宾客服务团队
Guest（Family） 2025-09-01
Outstanding service apartment! The apartment was modern, spacious, and impeccably clean. The staff were incredibly friendly and professional, always going the extra mile. The location is peaceful and the facilities are excellent. I was very happy with every aspect of my stay and would not hesitate to book here again. A top-tier choice in Shenzhen.
酒店回复：
Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
会员5113（情侣） 2022-03-27
🚗 交通：南山区一带交通十分便利，夜间打车无忧。 🍃环境：酒店选址、设计外观，如同嵌入于山林一隅的雅居，晚上来很温馨，白天馨雅，无愧雅阁的名号。 🔔服务：服务很周到、接待态度令人舒心，可圈可点。 🧹卫生：如图，普通房型，但十分干净整洁舒适，底板主铺绒毯，温馨舒适浪漫的氛围营造得当。值得一来！
酒店回复：
尊敬的宾客：您好，请接收来自深圳伊敦雅诗阁服务公寓诚挚的问候！很高兴您喜欢我们的酒店式公寓，非常感谢您对我们的认可，您的满意是我们永恒的追求和动力，我们本着服务好每一位宾客的原则，让住店的每一位客人都能感受家的温暖。再次感谢您的入住并衷心地期待您的下次入住。宾客服务团队
会员9378（商务出差） 2022-03-07
空调一开就是味道，很多设施维护得很不错。就是破旧的味道很难掩盖。早餐很不错，肠粉好吃
酒店回复：
尊敬的宾客：您好，非常感谢您的入住反馈，同时非常抱歉对于房间（空调）气味不佳给您带来不好的体验，由于深圳全年空气湿度大，而公寓处于大南山脚下情况会更加显著，公寓将针对这个问题加强对房间气味的优化，希望下次能给您及家人带来更加完美的入住体验。宾客服务经理
会员3925（商务出差） 2022-03-07
酒店比较破旧了，一进房间就有股味道。床垫太硬了，不舒服
酒店回复：
尊敬的宾客：您好，非常感谢您的入住反馈，同时非常抱歉对于房间（空调）气味不佳给您带来不好的体验，由于深圳全年空气湿度大，而公寓处于大南山脚下情况会更加显著，公寓将针对这个问题加强对房间气味的优化；关于床垫过硬的问题，公寓也特别另外备有软、硬床垫，专门为特别需要的客人提供免费加借。希望下次能给您及家人带来更加完美的入住体验。宾客服务经理

深圳半山壹棠服务公寓

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-12-01

Guest（Family） 2025-11-01

Guest（Family） 2025-11-01

Guest（Family） 2025-11-01

Guest（Family） 2025-10-01

Guest（Family） 2025-10-01

Guest（Family） 2025-09-01

会员5113（情侣） 2022-03-27

会员9378（商务出差） 2022-03-07

会员3925（商务出差） 2022-03-07

客户评价由实住客人提供的真实点评